Offer summary

Qualifications:

Fluency in Czech, spoken and written, Proficient in English, Experience in customer support preferred, Excellent problem-solving skills, Ability to thrive in fast-paced environment.

Key responsabilities:

Provide exceptional support to Czech-speaking clients

Handle inquiries and complaints with professionalism

Resolve issues efficiently for positive experiences

Maintain product and service knowledge

Document interactions and provide feedback for improvements

Job description

Patrique Mercier Recruitment PT is excited to announce an amazing opportunity for a Czech Speaking Customer Support Specialist in Greece! This role includes a fully paid relocation package, making it perfect for those looking to enhance their professional journey while experiencing the rich culture and stunning landscapes of Greece.

As a Czech Speaking Customer Support Specialist, you will be the primary point of contact for our Czech-speaking clients, delivering top-quality support and solutions. Your focus on customer satisfaction and efficiency will be crucial in helping us maintain strong client relationships. If you are eager to contribute to a supportive team and embrace an exciting new adventure, we want to hear from you!

Responsibilities

Provide exceptional customer support to Czech-speaking clients through various channels.
Handle customer inquiries and complaints with professionalism and empathy.
Resolve issues efficiently, ensuring a positive experience for every customer.
Maintain comprehensive knowledge of our products and services to assist customers effectively.
Document customer interactions and feedback to enhance service delivery.
Collaborate with team members to identify opportunities for improvement.
Engage in ongoing training to refine your skills and knowledge.

Requirements

Fluent in Czech (both spoken and written) with strong communication skills.
Proficient in English for clear interaction.
Experience in customer support or a similar role is preferred.
Excellent problem-solving capabilities with the ability to manage diverse inquiries.
Able to thrive in a dynamic and fast-paced environment.
Friendly and professional attitude with a strong focus on customer satisfaction.
Willingness to relocate to Greece and embrace a new cultural lifestyle.

Benefits