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Czech Speaking Customer Support Specialist in Greece (Relocation pkg incl.)

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Czech, spoken and written, Proficient in English, Experience in customer support preferred, Excellent problem-solving skills, Ability to thrive in fast-paced environment.

Key responsabilities:

  • Provide exceptional support to Czech-speaking clients
  • Handle inquiries and complaints with professionalism
  • Resolve issues efficiently for positive experiences
  • Maintain product and service knowledge
  • Document interactions and provide feedback for improvements
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment PT is excited to announce an amazing opportunity for a Czech Speaking Customer Support Specialist in Greece! This role includes a fully paid relocation package, making it perfect for those looking to enhance their professional journey while experiencing the rich culture and stunning landscapes of Greece.

As a Czech Speaking Customer Support Specialist, you will be the primary point of contact for our Czech-speaking clients, delivering top-quality support and solutions. Your focus on customer satisfaction and efficiency will be crucial in helping us maintain strong client relationships. If you are eager to contribute to a supportive team and embrace an exciting new adventure, we want to hear from you!

Responsibilities
  • Provide exceptional customer support to Czech-speaking clients through various channels.
  • Handle customer inquiries and complaints with professionalism and empathy.
  • Resolve issues efficiently, ensuring a positive experience for every customer.
  • Maintain comprehensive knowledge of our products and services to assist customers effectively.
  • Document customer interactions and feedback to enhance service delivery.
  • Collaborate with team members to identify opportunities for improvement.
  • Engage in ongoing training to refine your skills and knowledge.

Requirements

  • Fluent in Czech (both spoken and written) with strong communication skills.
  • Proficient in English for clear interaction.
  • Experience in customer support or a similar role is preferred.
  • Excellent problem-solving capabilities with the ability to manage diverse inquiries.
  • Able to thrive in a dynamic and fast-paced environment.
  • Friendly and professional attitude with a strong focus on customer satisfaction.
  • Willingness to relocate to Greece and embrace a new cultural lifestyle.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishCzechEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Verbal Communication Skills
  • Adaptability
  • Empathy

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