Offer summary

Qualifications:

Bachelor's degree in related field, 5-8 years of relevant experience, Strong problem-solving skills, Familiarity with project management tools., Excellent analytical and presentation skills..

Key responsabilities:

Define project scope and objectives.

Develop project schedules and updates.

Measure process performance for improvements.

Coordinate with clients and team members.

Conduct post-delivery evaluations.

Job description

This is for a full time independent contractor work from home role taking on overnight/graveyard shifts here in the Philippines as based on US time zones.

To apply, showcase your amazing skills and experience by uploading a PDF copy of your impressive resume here: https://bit.ly/SVprocessengineer and CHOOSE "PROCESS DEVELOPMENT ENGINEER" as the position you're applying for.

We will only accept applications that include a video introduction hosted on YouTube, Loom, or Google Drive.

Record and upload a 2-minute video of yourself answering the following questions: 1. Introduce yourself, 2. Why is this role the ideal job for you?
Upload the video on YouTube, Loom or Google Drive and paste the link on the form provided. (make sure it's unlisted and accessible)

Key Responsibilities:

Determine and define project scope and objectives SMART Goals and Action Planning
Setting scope and limitations
Develop and manage a detailed project schedule and work plan
Provide updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
Utilize industry best practices, techniques, and standards
Listen to clients feedback on documents and collaterals then make adjustments as needed
Measure process performance to identify areas for improvement
Coordinating with client team members to make sure that all parties are on track with requirements, deadlines, and schedules.
Meeting with Process Development team members to identify and resolve issues.
Submitting deliverables and ensuring that they adhere to quality standards.
Establishing effective project communication plans and ensuring their execution.
Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.
Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients.
Obtaining customer acceptance of deliverables.
Managing customer satisfaction within the service delivery period.
Conducting post-delivery evaluation and identifying successful and unsuccessful elements.

Requirements:

Bachelor's degree in computer science, business, or a related field
5-8 years of business analysis, systems analysis, service delivery management and related experience
Proven ability to solve problems creatively
Strong familiarity with project management software tools, methodologies, and best practices
Experience seeing projects through the full life cycle
Excellent analytical skills
Strong interpersonal skills and extremely resourceful
Proven ability to complete projects according to outlined scope, budget, and timeline
Excellent presentation and communication skills especially during reporting to stakeholders and executives
Ability to work independently and under the pressure of deadlines
Committed to work a full-time job
Comfortable to work U.S. Operating hours (Graveyard Shift)
Willingness to be an independent contractor.
Possesses a computer with the following minimum technical specifications:

PROCESSOR: At least Intel i3, i5, or i7 5th Gen / AMD Ryzen 3 / Apple M1

RAM: 8 GB or higher

OS: Windows 10 or MacOS Catalina or newer

INTERNET: at least 15Mbps wired connection

Headset with Noise Cancelling Features

Required profile