Offer summary

Qualifications:

Fluent in Polish with communication skills, Proficient in English, both spoken and written, Experience in technical support preferred, Strong analytical and troubleshooting abilities, Ability to work in fast-paced environment.

Key responsabilities:

Deliver high-quality technical support

Identify, diagnose, and resolve technical issues

Guide clients in using technology products

Document interactions for continuous improvement

Collaborate with engineering teams on complex queries

Job description

Patrique Mercier Recruitment PT is thrilled to present an exciting opportunity for a Polish Speaking Technical Support role in Greece, with all relocation costs fully covered! This is your chance to jumpstart your career in a beautiful country while providing exceptional service to our clients.

In this engaging role, you will be an essential point of contact for Polish-speaking customers who require assistance with our advanced technology solutions. You will be responsible for troubleshooting technical issues, educating clients, and ensuring their satisfaction. If you are enthusiastic about technology and helping others, we want to hear from you!

Responsibilities

Deliver high-quality technical support to Polish-speaking customers regarding our technology products.
Identify, diagnose, and resolve technical issues professionally via multiple communication channels.
Guide clients in using our products effectively, enhancing their overall experience.
Document support interactions and solutions to contribute to continuous improvement.
Work collaboratively with engineering teams to escalate and resolve complex queries.
Engage in ongoing training to improve your technical knowledge and skills.

Requirements

Fluent in Polish (both verbal and written) with excellent communication skills.
Proficient in English, both spoken and written.
Experience in technical support or similar roles is preferred.
Strong analytical, troubleshooting, and problem-solving abilities.
Ability to thrive in a customer-oriented, fast-paced environment.
A positive, proactive attitude aimed at achieving customer satisfaction.
Willingness to relocate to Greece, with all relocation expenses covered by the company.

Benefits