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Technical Support Specialist

Remote: 
Full Remote
Contract: 
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Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field., Strong problem-solving skills and technical knowledge., Experience with customer support and troubleshooting., Familiarity with software and hardware systems..

Key responsabilities:

  • Provide technical support to clients via phone, email, and chat.
  • Diagnose and resolve technical issues in a timely manner.
  • Document support interactions and maintain records.
  • Collaborate with other teams to improve service delivery.

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Sennheiser

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