Job Description: We are seeking a Danish-speaking Technical Support Specialist to join our team in Athens, Greece. In this role, you’ll be responsible for providing top-notch technical assistance to our customers, troubleshooting issues, and ensuring a seamless experience with our products and services. If you have a knack for problem-solving and enjoy helping others, we’d love to hear from you!
Responsibilities:
• Deliver technical support to customers via phone, email, and chat
• Troubleshoot and resolve product-related issues
• Escalate complex cases to specialized teams as needed
• Maintain accurate records of customer interactions and solutions provided
• Ensure a high level of customer satisfaction by offering clear, timely assistance
Requirements
• Fluency in Danish (written and spoken)
• Proficiency in English
• Strong technical aptitude and problem-solving abilities
• Ability to communicate technical information effectively
• Previous experience in technical support or customer service is a plus
Benefits
• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, assistance in finding an apartment - all at no cost to you)
Competitive monthly salary + 2 extra salaries per year
Referral Program: Bring your friends and receive great bonuses!
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work-Certified Companythat fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture
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