Offer summary
Qualifications:
High School Diploma or GED required, Minimum 2 years of relevant experience, Solid medical background required, Experience managing complex inquiries required, Proficiency in data entry and Microsoft Office Suite.
Key responsabilities:
- Manage inbound inquiries from providers and pharmacies
- Assess requests and confirm patient benefit coverage
- Generate cases accurately through data entry
- Ensure compliance with regulations and service agreements
- Address calls providing support about transplant benefits