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Hungarian Technical Support for a Big Tech Company in Greece - Paid Relocation

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Hungarian and English, Strong technical aptitude and problem-solving, Excellent communication and customer service skills, Ability to learn new technologies quickly, Experience in technical support advantageous.

Key responsabilities:

  • Provide exceptional technical support to clients
  • Diagnose and resolve technical issues efficiently
  • Collaborate with engineering for complex inquiries
  • Document customer interactions in CRM system
  • Assist in onboarding and training new team members
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Join Patrique Mercier Recruitment JP as a Hungarian Technical Support Specialist for a prominent Big Tech company and embark on an exciting journey in Greece! This role includes a fully paid relocation package, making your transition an enjoyable experience while you explore the rich culture and stunning landscapes of Greece. In this position, you will provide first-class technical assistance to Hungarian-speaking customers, resolving a variety of inquiries related to cutting-edge technology products and services. Enhance your technical expertise and problem-solving skills while being part of a collaborative team that values customer satisfaction. If you're enthusiastic about technology and customer service, this position is a perfect fit!

Responsibilities
  • Offer exceptional technical support to Hungarian-speaking clients via phone, email, and chat.
  • Diagnose and resolve technical issues related to the company’s products and services efficiently.
  • Collaborate with engineering teams to escalate and address complex technical inquiries.
  • Document all customer interactions and technical problems accurately in the CRM system.
  • Participate in training sessions to enhance your product knowledge and support skills.
  • Provide feedback to improve support processes and enhance overall customer experience.
  • Assist in the onboarding and training of new team members as needed.

Requirements

  • Fluency in Hungarian and English, both written and spoken.
  • Strong technical aptitude and problem-solving abilities.
  • Excellent communication and customer service skills.
  • Prior experience in technical support or IT is advantageous but not essential.
  • Ability to learn new technologies and processes quickly.
  • A collaborative approach with a genuine passion for helping others.
  • Willingness to relocate to Greece and embrace a new cultural experience.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishHungarianEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Technical Acumen
  • Collaboration
  • Learning Agility
  • Verbal Communication Skills

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