Czech Speaking Customer Support Agent - Remote in Greece (Relocation pkg incl.)

Are you a Czech speaker seeking a rewarding career opportunity in an exciting locale? Patrique Mercier Recruitment PT is delighted to announce a vacancy for a Czech Speaking Customer Support Agent, offering you the chance to work remotely from the stunning landscapes of Greece, with a generous relocation package included! This is a unique opportunity to enhance your career while enjoying the rich culture and beauty that Greece has to offer.

As a Czech Speaking Customer Support Agent, you will play a pivotal role in delivering exceptional support to our Czech-speaking clients. Your key responsibilities will include handling inquiries, resolving customer issues, and ensuring an outstanding customer experience. If you are passionate about customer service and thrive in a remote work environment, we would love to have you on our team. Join us and start this exciting adventure in Greece!

Responsibilities

• Provide high-quality customer support to Czech-speaking clients.
• Manage customer inquiries through phone, email, and chat channels efficiently.
• Resolve customer issues with a focus on satisfaction and problem-solving.
• Stay knowledgeable about our products and services to assist clients accurately.
• Document customer interactions and feedback to improve our service quality.
• Collaborate with colleagues to enhance the overall customer experience.
• Participate in ongoing training sessions for professional development.

Requirements

• Fluent in Czech (both spoken and written) with excellent communication skills.
• Proficient in English, both spoken and written.
• Experience in customer service or similar roles is advantageous.
• Strong problem-solving abilities and the capability to manage various customer situations.
• Comfortable and effective in a remote working environment.
• A friendly demeanor and a dedication to high-quality customer service.
• Willingness to relocate to Greece and embrace a new cultural experience.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )