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Spanish Customer Advisor in Big Tech company in Greece - Relocation Paid

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Spanish and English, Previous customer service experience (preferred), Ability to handle multiple inquiries, Willingness to relocate to Greece, Strong interpersonal skills.

Key responsabilities:

  • Provide customer service via phone, email, chat
  • Resolve inquiries and maintain positive experience
  • Document customer interactions in CRM
  • Collaborate with team for service improvement
  • Participate in training to enhance skills
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Discover a thrilling new adventure with Patrique Mercier Recruitment JP as you take on a Spanish Speaking Role in the vibrant landscape of Greece! This exciting opportunity comes with a fully paid relocation package, making your transition to this beautiful country seamless. In this role, you will engage with Spanish-speaking customers, providing exceptional service and support. Whether you’re assisting clients with inquiries or addressing their concerns, your contribution will be vital to enhancing their experience. If you're enthusiastic about customer service and eager to explore a new culture, this is the perfect chance to grow both professionally and personally while enjoying the Mediterranean lifestyle!

Responsibilities
  • Provide outstanding customer service to Spanish-speaking clients via phone, email, and chat.
  • Effectively resolve inquiries and concerns, ensuring a positive customer experience.
  • Maintain thorough knowledge of products and services to assist customers accurately.
  • Document customer interactions meticulously in the CRM system for future reference.
  • Collaborate with team members to share insights and improve service delivery.
  • Participate in ongoing training sessions to enhance your skills and product knowledge.
  • Contribute to team discussions on customer feedback and service improvements.

Requirements

  • Fluency in Spanish and English, both written and spoken.
  • Excellent communication skills with a strong focus on customer satisfaction.
  • Able to work well in fast-paced environments and handle multiple inquiries.
  • Previous experience in customer service is a plus, but not mandatory.
  • A collaborative approach with strong interpersonal skills.
  • Willingness to relocate to Greece and embrace a new cultural experience.
  • Positive demeanor with a strong desire to help customers succeed.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishSpanishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Social Skills
  • Collaboration
  • Customer Service

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