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Join a Major Tech Brand: Dutch Customer Service in Greece + Paid Relocation at Patrique Mercier Recruitment

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Dutch and English, Prior customer service experience preferred.

Key responsabilities:

  • Provide customer support via phone, email, and chat
  • Resolve inquiries and document interactions
  • Collaborate to enhance service experience
  • Participate in training for skills growth
  • Contribute feedback for service improvements
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Join the innovative team at Patrique Mercier Recruitment JP and embark on an exciting career path with a major tech brand as a Dutch Customer Service Representative in beautiful Greece!

This role not only offers a chance to work with cutting-edge technology and a dynamic team but also includes a fully paid relocation package, ensuring a smooth transition to your new home. You'll connect with Dutch-speaking customers, providing them with exceptional support and assistance while enjoying the vibrant culture and stunning landscapes of Greece. If you're passionate about technology and customer service, this is your opportunity to thrive in a rewarding environment!

Responsibilities
  • Provide top-notch customer support to Dutch-speaking clients via various channels including phone, email, and chat.
  • Resolve customer inquiries and issues promptly, ensuring a positive experience.
  • Maintain comprehensive knowledge of products and services to effectively assist customers.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with colleagues to enhance the customer service experience and drive continuous improvement.
  • Participate in ongoing training and development to grow your skills.
  • Contribute feedback and insights to help shape customer service strategies and initiatives.

Requirements

  • Fluency in Dutch and English, both written and spoken.
  • Strong communication skills with a customer-first mindset.
  • Prior experience in customer service or related roles is preferred.
  • A proactive approach to problem-solving with the ability to handle complex inquiries.
  • Capability to thrive in a fast-paced environment and manage multiple tasks efficiently.
  • Positive attitude and strong team player who is eager to learn.
  • Willingness to relocate to Greece and embrace a new lifestyle and culture.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Check out the description to know which languages are mandatory.

Other Skills

  • Teamwork
  • Customer Service
  • Time Management
  • Problem Solving
  • Verbal Communication Skills
  • Adaptability

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