Sales Development Representative (SDR), Americas

Who we are

Omnipresent is a global employment platform that enables organisations to compliantly hire, onboard, pay, and manage their employees and contractors worldwide. With our team of global HR, legal, payroll, and benefits experts, we offer premium Employer of Record services in over 180 countries, which includes legal support and streamlined employee onboarding and offboarding. Our services ensure compliance with tax obligations and local labor laws, timely and accurate payroll, and competitive global benefits, including pensions, health insurance, and family leave to ensure a great experience for both the employer and employee.

We enable our clients to be able to employ anyone, anywhere, any way.

More about Go to Market at Omnipresent

Our Go to market team drive demand and sales across the world. We play a fundamental role driving demand for sales and customer success.We drive demand across the entire customer lifecyle and you as part of this team will play a crucial role in growing the business. 

What will you do?

Job Description:

We are seeking an energetic and driven Sales Development Representative (SDR) to join our sales and marketing team. As an SDR, you will play a crucial role in driving the company’s growth by generating and qualifying leads for the sales pipeline. This is an excellent opportunity for someone looking to jump-start their career in sales and develop their skills in a fast-paced, results-driven environment.

Your primary responsibility will be to identify and engage potential customers through outbound prospecting and inbound lead qualification. You’ll work closely with the sales and marketing teams to develop outreach strategies, manage initial interactions with prospects, and ensure a smooth handoff to the sales team for further engagement.

Key Responsibilities:

• Lead Generation & Prospecting:
• Conduct outbound prospecting via phone, email, LinkedIn, and other channels to identify potential customers.
• Research target accounts to gather key information about decision-makers and company needs.
• Use sales and marketing tools (e.g., CRM, email automation, and prospecting software) to efficiently manage outreach and track activity.
• Inbound Lead Qualification:
• Respond promptly to inbound leads from marketing campaigns, webinars, and website inquiries.
• Qualify leads by understanding their pain points, business challenges, and potential fit for our solutions.
• Schedule discovery calls and product demos for the sales team with qualified prospects.
• Pipeline Management:
• Maintain detailed and accurate records of all interactions and leads in the CRM system.
• Work closely with Account Executives to ensure a smooth handoff of leads and help maintain a healthy sales pipeline.
• Track and meet daily, weekly, and monthly KPIs (e.g., calls made, emails sent, meetings booked).
• Collaboration & Strategy:
• Collaborate with the marketing team to provide feedback on lead quality and campaign effectiveness.
• Continuously optimize outreach processes by testing new messaging, tools, and tactics to increase conversion rates.
• Stay up-to-date on industry trends, competitors, and our product to effectively communicate value propositions.

Qualifications:

• 1+ year of experience in a sales development, business development, or customer-facing role (B2B experience preferred).
• Excellent verbal and written communication skills, with the ability to engage prospects and build rapport quickly.
• Strong problem-solving skills and the ability to think on your feet when engaging with prospects.
• Results-oriented with a demonstrated track record of meeting or exceeding goals and KPIs.
• Ability to work effectively in a team environment and collaborate with sales, marketing, and other departments.
• Experience using CRM tools (e.g., Salesforce, HubSpot) and sales prospecting tools (e.g., Outreach, SalesLoft).
• Self-motivated with a hunger to learn and grow within a sales career.

Nice-to-Have:

• Experience in the SaaS, tech, or B2B space.
• Familiarity with lead generation and prospecting tools.
• Understanding of the sales pipeline and basic sales methodologies (e.g., BANT, MEDDIC).

You're the kind of person who…

• Thrives in a fast-paced, dynamic environment.
• Has a proactive and solution-oriented mindset, always seeking ways to improve.
• Can work independently and as part of a global team.
• Is detail-oriented with strong project management skills, capable of handling multiple priorities simultaneously.
• Possesses excellent interpersonal and communication abilities.
• Is adaptable and able to manage multiple priorities simultaneously.