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Partner Support Agent, China (all genders)

fully flexible

Remote:

Full Remote

Contract:

Full time

Work from:

China

Offer summary

Key responsabilities:

Handle incoming partner requests efficiently and accurately.
Collaborate with various teams for effective communication.
Drive process improvements and advocate for feature enhancements.

Distribusion Information Technology & Services Startup https://www.distribusion.com/

51 - 200 Employees

HQ: Berlin

See more Distribusion offers

Job description

Distribusion is the world’s leading ground transportation marketplace and gives travelers seamless access to ground transportation online, from search to ticket purchase. We have built a cutting-edge B2B technology platform that connects bus, rail, and ferry operators in 70+ countries with the biggest online retailers, including Google Maps and Booking.com.

We are shaping the future of travel and building the largest global network of transport providers and retailers. We are one of the fastest growing startups in travel, backed by two leading VCs (TQ Ventures & Lightrock), and now, following our recent $80m Series C funding, we are ready to push beyond.

Distribusion is quickly expanding globally and looking for a Partner Support Agent to join the Operations team to drive quality improvements and projects of the key partnerships.

What you will do:

Handle incoming requests from partners regarding bookings with efficiency and accuracy.
Collaborate closely with our tech, product, retail, and finance teams to ensure seamless communication and resolution of partner inquiries.
Drive process improvements and advocate for feature enhancements to streamline operations and boost efficiency.

Workplace:

This is a remote opportunity in China

We are a remote-first company, with teams located around the Globe and our HQ office in Berlin where the team often meets in the office.