Dutch speaking Customer Support roles for E-commerce Industry in Greece

Elevate your career while enjoying the beauty of Greece! Patrique Mercier Recruitment PT is excited to present Dutch Speaking Customer Support roles specifically tailored for the E-commerce Industry. This opportunity allows you to become an integral part of a dynamic team committed to providing excellent service in a thriving market.

As a Dutch Speaking Customer Support Representative, your primary responsibility will be to assist customers navigating their online shopping experiences. You will address inquiries, resolve complaints, and ensure that every interaction leaves the customer satisfied. If you’re passionate about e-commerce and helping customers find the best solutions, this is the perfect role for you in a captivating location.

Responsibilities

• Deliver top-notch customer support to Dutch-speaking clients in the e-commerce space.
• Address customer inquiries via telephone, email, and chat, providing timely and accurate information.
• Effectively troubleshoot issues and resolve complaints promptly to promote customer loyalty.
• Keep abreast of product offerings and e-commerce trends to assist clients effectively.
• Document all customer interactions and feedback comprehensively to enhance service strategies.
• Work closely with the team to maintain service excellence and share best practices.
• Participate in training and development programs to further your career.

Requirements

• Fluency in Dutch (both spoken and written) with strong communication abilities.
• Proficiency in English, both written and verbal.
• Previous experience in customer support, preferably in the e-commerce sector.
• Excellent problem-solving skills and a strong customer-centric approach.
• Ability to work efficiently in a fast-paced, multicultural environment.
• Positive attitude with a passion for helping customers.
• Eagerness to relocate to Greece and immerse yourself in a new culture.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )