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German Speaker in Customer Support - Home Office in Greece - Free Relocation

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in German and English, Experience in customer support preferred.

Key responsabilities:

  • Provide expert support to customers
  • Troubleshoot and resolve issues efficiently
  • Educate customers on products and services
  • Document interactions and maintain records
  • Collaborate with team to improve satisfaction
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment is excited to announce an incredible opportunity for a German Speaker in Customer Support, with the flexibility of working from home in Greece and free relocation support! Join our client, a leading company known for its outstanding service and commitment to client satisfaction.

In this role, you will provide expert support to German-speaking customers, handling inquiries, resolving issues, and delivering tailored solutions. Your role is crucial in ensuring customers have a smooth experience and feel valued at every interaction.

Our client offers a supportive remote working environment, and with full relocation assistance, you can embrace the opportunity to live in Greece while continuing your career in customer support. Enjoy a vibrant culture and a beautiful lifestyle as you grow professionally!


Responsibilities
  • Deliver high-quality customer support in German for various inquiries
  • Troubleshoot and resolve customer issues with efficiency
  • Educate customers on product features and services
  • Document interactions and maintain up-to-date records
  • Work collaboratively with team members to improve customer satisfaction
  • Participate in training and development programs to enhance your skills

Requirements

  • Fluency in German and English, both written and spoken
  • Experience in customer support is preferred
  • Strong communication and interpersonal skills
  • Excellent problem-solving and critical thinking abilities
  • Ability to thrive in a remote work environment
  • Willingness to relocate to Greece and embrace a new culture
  • Team-oriented with a proactive attitude
  • Passion for technology and customer service

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishGermanEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Technical Acumen
  • Teamwork
  • Critical Thinking
  • Verbal Communication Skills
  • Social Skills

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