German Native Customer Service Job in Greece for Big Streaming Platform

Patrique Mercier Recruitment is thrilled to present an incredible opportunity for native German speakers to join a leading customer service team for a major streaming platform in Greece. As the go-to agency for individuals seeking employment in their native language in vibrant countries, we specialize in connecting top talent with esteemed employers across various sectors, including entertainment, technology, and more. In this role, you will have the chance to fulfill a pivotal position in customer support, assisting patrons in navigating their streaming experience effectively. If you possess a passion for customer service and are eager to embrace the cultural richness of Greece while working for a globally recognized brand, this is an opportunity you cannot overlook! Join us at Patrique Mercier Recruitment, where we strive to ensure that our candidates find the perfect role that not only matches their skillset but also fulfills their career aspirations.

Responsibilities

• Deliver outstanding customer service to German-speaking users via phone, email, and chat.
• Resolve customer issues and inquiries regarding the streaming platform efficiently and courteously.
• Assist users with navigating the platform, troubleshooting technical issues, and providing comprehensive product knowledge.
• Document and track customer interactions and feedback in the company database.
• Collaborate with team members to enhance customer satisfaction and improve service processes.
• Stay informed about new features and updates to provide accurate information to the customers.
• Contribute to a positive team environment by sharing insights and strategies for better service delivery.

Requirements

• Native proficiency in German (both spoken and written); English fluency is a plus.
• Experience in customer service or related fields is preferred.
• Excellent communication and problem-solving skills to effectively assist customers.
• Ability to work in fast-paced environments and manage multiple inquiries simultaneously.
• Familiarity with streaming platforms and technology is advantageous.
• Strong attention to detail and commitment to ensuring customer satisfaction.
• Willingness to relocate to Greece and adapt to a new culture and work environment.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )