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Norwegian Technical Support for Major Tech Company (In Greece - Paid Relocation)

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Norwegian and English, Excellent communication and customer service skills, Ability to thrive in a fast-paced environment, Strong analytical and problem-solving capabilities, Prior customer service experience preferred.

Key responsabilities:

  • Provide exceptional support to clients via various channels
  • Troubleshoot and resolve inquiries in a timely manner
  • Document customer interactions in CRM system
  • Collaborate to enhance customer satisfaction
  • Engage in ongoing training for product knowledge
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Embark on an exciting new career journey with Patrique Mercier Recruitment JP! We are currently seeking enthusiastic Norwegian-speaking customer service representatives who are ready to relocate to the beautiful landscapes of Greece—complete with fully paid relocation! This role offers you the unique opportunity to blend professional growth with the chance to explore a breathtaking and culturally rich country. You will be responsible for assisting customers with their inquiries and concerns while providing excellent support for our esteemed automotive brands. If you have a passion for delivering outstanding customer service and are eager to experience life in Greece, we invite you to join our dynamic team!

Responsibilities
  • Provide exceptional customer support to Norwegian-speaking clients via various channels including phone, email, and chat.
  • Troubleshoot and resolve customer inquiries and issues in a timely and professional manner.
  • Stay informed about our products and services to deliver accurate information to customers.
  • Document all customer interactions clearly in the company’s CRM system.
  • Collaborate with team members to enhance customer satisfaction and service quality.
  • Engage in ongoing training to improve your skills and product knowledge.
  • Contribute to team goals and initiatives aimed at enhancing the customer experience.

Requirements

  • Fluency in Norwegian, both written and spoken; proficiency in English is required.
  • Excellent communication and customer service skills with a strong commitment to customer satisfaction.
  • Ability to thrive in a fast-paced environment and manage multiple tasks effectively.
  • Strong analytical and problem-solving capabilities.
  • Prior experience in customer service or a related field is preferred.
  • Familiarity with CRM systems and customer support tools.
  • A positive attitude, flexibility, and eagerness to adapt to a new cultural experience.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishNorwegianEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Verbal Communication Skills
  • Adaptability
  • Analytical Thinking
  • Customer Service

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