University Job Title
IT, Software Engineer 3
Bargaining Unit
None - Not included in the union (Yale Union Group)
Time Type
Full time
Duration Type
Regular
Compensation Grade
GS-3
Compensation Grade Profile
GS-3k
Wage Ranges
Click here to see our Wage Ranges
Searchable Job Family
Computing and Information Systems
Total # of hours to be worked:
37.5
Work Week
Standard (M-F equal number of hours per day)
Work Location
Outside of campus, within Connecticut
Worksite Address
221 Whitney Ave
New Haven, CT 06511
Work Model
Remote
Position Focus
Services team creates and maintains custom applications on Salesforce and OutSystems platforms for the Yale School of Medicine, Yale School of Public Health, Yale School of Nursing and the Yale Health Plan. In addition to Salesforce and OutSystems, this team also supports legacy applications built in FileMaker.
The ideal candidate will have a strong background in application development, platform management, and solution design, with a particular emphasis on understanding and improving business processes through technology and a deep understanding of either Salesforce or OutSystems. Candidate should be able to quickly learn developing applications using emerging low code application development platforms
Reporting to the IT Manager for Application Development the key responsibilities for this role include:
Application Development: Design, develop, test, and deploy applications on Salesforce and OutSystems platforms. Customize and enhance existing Salesforce or OutSystems applications to meet evolving business needs. Develop and implement integrations between Salesforce, OutSystems, and other enterprise systems. Collaborate with stakeholders to gather and analyze requirements, providing technical solutions that align with business objectives. Lead the migration of legacy FM applications to Salesforce or OutSystems, designing future state solutions that are efficient, scalable, and user-friendly.
Platform Management: Maintain and optimize Salesforce and OutSystems platforms to ensure performance, scalability, and security. Monitor system health and troubleshoot issues, providing timely resolutions. Manage and execute platform upgrades, patches, and releases. Implement best practices for code development, version control, and deployment in Salesforce and OutSystems.
Collaboration & Solution Design: Work closely with business analysts, project managers, product owners, and other developers to deliver high-quality applications. Participate in workshops and discovery sessions to understand current state business processes supported by legacy applications. Analyze application functionality and recommend the most suitable platform (Salesforce or OutSystems) for each business need. Develop and execute a comprehensive data migration strategy, ensuring data integrity and alignment with new platform capabilities. Provide technical guidance and mentorship to junior team members and stakeholders.
Documentation & Compliance: Create and maintain technical documentation for all developed solutions. Ensure that all developed applications comply with industry and university standards, policies, security protocols, and regulatory requirements. Maintain clear and thorough documentation of current state processes and future state solutions, providing transparency and clarity for all stakeholders.
Technical Skills: Strong understanding of Salesforce development (Apex, Visualforce, Lightning) or OutSystems development (Reactive Web, Mobile). Proficient in programming languages such as Java, C#, or JavaScript. Solid understanding of database concepts, including SQL and data modeling. Familiarity with FileMaker (FM) systems and processes is highly desirable
Essential Duties
- Design, analyze, code, test, debug, document and maintain moderately complex enterprise systems; develop enhancements that enable a positive end-user experience.2. Research, analyze, design, document, and modify software specifications throughout the production life cycle.3. Create and implement project specifications/plans for projects with straightforward inter-dependency with other systems and/or projects.4. Modify moderately complex application programs from detailed specifications.5. Develop and validate test routines and schedules, evaluate code to ensure that it is valid, is properly structured, meets industry standards and is compatible with browsers, devices, or operating systems.
Required Education And Experience
Bachelor's Degree and four years of experience or equivalent education and experience.
Required Skill/Ability 1
Knowledge of information security concepts, principles, relevant tools, and standards.
Required Skill/Ability 2
Developed analytical, critical thinking and problem-solving skills.
Required Skill/Ability 3
Developed interpersonal, written, communication, presentation, and organizational skills.
Required Skill/Ability 4
Familiarity with systems analysis methods and techniques.
Required Skill/Ability 5
Familiarity with project management skills.
Drug Screen
No
Health Screening
No
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
COVID-19 Vaccine Requirement
Required
The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here:
https://covid19.yale.edu/health-guidelines
Posting Disclaimer
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.
EEO Statement
University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Note
Yale University is a tobacco-free campus
