University Job Title
IT, Business Systems Analyst 3
Bargaining Unit
None - Not included in the union (Yale Union Group)
Time Type
Full time
Duration Type
Regular
Compensation Grade
GS-3
Compensation Grade Profile
GS-3g
Wage Ranges
Click here to see our Wage Ranges
Searchable Job Family
Accounting/ Financial, Financial, Technical Support
Total # of hours to be worked:
37.5
Work Week
Standard (M-F equal number of hours per day)
Work Location
Outside of campus, within Connecticut
Worksite Address
221 Whitney Ave
New Haven, CT 06511
Work Model
Remote
Position Focus
This position, reporting to the Associate Director (Source to Pay Systems) will be a member of the Financial Systems and Solutions team supporting the Source to Pay systems. The primary focus will be in the area of invoices, suppliers and settlements. The person in this position must have the capacity to understand technical concepts but be able to communicate in a non-technical manner with functional users. This role will collaborate with other members of the team to ensure the development of consistent business architecture across the Source to Pay applications at Yale. Serve as support provider, guiding users, helping to resolve issues related to Source to Pay systems usage and performance. Perform timely break/fix work to correct unplanned performance issues. Serve on large scale projects, helping to ensure timely completion of project tasks and deliverables in support of the Source to Pay systems activities. Act as a liaison between Central Finance, Administration, ITS and business community users, utilizing both technical and business knowledge to ensure effective communication and cross collaboration on Source to Pay systems and solutions. Interview and document end-user processes and systems requirements to support workflow improvements or new system development of Source to Pay systems, with primary focus on invoices, suppliers and settlements. Support the development and execution of Source to Pay system test plans to ensure application performance aligns with specified requirements. Document test results and collaborate with stakeholders to address any issues and implement necessary adjustments. Conduct analysis to identify opportunities for process improvement and assist in developing technology solutions to enhance business operations. Research Workday Community and other service provider materials and resources to identify new features and enhancements. Support the creation and dissemination of communications, guides, training courses and other resource materials in support of the Source to Pay functions.
Essential Duties
- Perform a diverse range of analytical duties in the development of technology solutions for business processes. 2. Plan, organize, and define requirements, methods, and end user objectives, coordinate effort with team members, other IT staff, users, and vendors. 3. Interview, analyze, and document end-user processes and systems requirements for enhancement and/or workflow improvements or new system development. 4. Develop and execute system test plans to ensure application performance aligns to specifications. 5. Prepare technical reports, design workflow maps or other documents to facilitate system/s understanding. 6. May lead segments of larger projects, develop trainings, presentations, and communications.
Required Education And Experience
Bachelor's Degree and four years of experience or equivalent education and experience.
Required Skill/Ability 1
Well-developed analytical, critical thinking and problem-solving skills.
Required Skill/Ability 2
Well-developed interpersonal, written, communication, presentation, and organizational skills.
Required Skill/Ability 3
Proven ability to lead and manage staff.
Required Skill/Ability 4
Proven expertise with systems and process analysis methods and techniques.
Required Skill/Ability 5
Proven project management skills. Knowledge of commonly used concepts, practices, and procedures.
Preferred Education, Experience And Skills
Strong knowledge of supporting Source to Pay systems, especially Workday and/or Jaggaer is preferred.
Drug Screen
No
Health Screening
No
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
COVID-19 Vaccine Requirement
Required
The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here:
https://covid19.yale.edu/health-guidelines
Posting Disclaimer
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.
EEO Statement
University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Note
Yale University is a tobacco-free campus