Join isolved as our Head of Fraud Prevention and step into an exhilarating role where you'll be at the forefront of safeguarding our customers and driving innovation! This unique opportunity allows you to lead a dynamic team dedicated to building cutting-edge fraud prevention strategies in a fun and flexible remote environment. You'll engage with brilliant minds, solve complex challenges, and play a pivotal role in shaping our customer-centric culture. As we expand our forward-thinking approach, your expertise will inspire new heights of performance and strengthen trust within our community.
If you're ready to elevate your career while making a meaningful difference, apply now and be part of an energetic team that values integrity and collaboration!
isolved: Who We Are
isolved is the most-trusted HCM technology leader, providing the best combination of software and services to meet the needs of today's People Heroes - HR, payroll, and benefits professionals. From talent acquisition to workforce management to talent management, our solutions are delivered directly or through our HRO partner network to more than 5 million employees and 145,000 employers across all 50 states - who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk. isolved People Cloud, our intelligently connected platform, automates the entire employee experience by design, so that organizations can engage, empower, and energize their talent while freeing their People Heroes to exceed their goals and grow their careers.
Your role as a Head of Fraud Prevention
As the Head of Fraud Prevention, your daily operations will be both challenging and rewarding. You will oversee the development and implementation of robust fraud detection systems, ensuring they remain effective against evolving threats. Collaborate with cross-functional teams to analyze fraud trends and share insights that drive strategic decision-making.
You'll lead investigations into suspicious activities, develop risk assessments, and refine prevention protocols. Regular communication with external partners and stakeholders is essential to ensure that fraud prevention efforts align with customer needs. Your role will also involve mentoring and guiding your team, fostering a culture of performance and innovation.
You'll continuously evaluate and refine our strategies, championing empathy and proactive solutions that prioritize our customers. Finally, providing detailed reports to executive leadership will keep everyone informed and aligned with our mission to maintain a safe and trustworthy environment for our clients.
What we're looking for in a Head of Fraud Prevention
To excel as the Head of Fraud Prevention at isolved, you'll need a diverse skill set that combines analytical acumen with strong interpersonal abilities. A keen eye for detail is crucial for identifying patterns in data and detecting anomalies that may indicate fraudulent activity. Excellent problem-solving skills will enable you to devise innovative strategies that adapt to emerging threats. Strong leadership and teamwork capabilities are essential since you will be guiding a talented team while fostering collaboration across various departments. Exceptional communication skills will allow you to articulate complex concepts clearly to both technical and non-technical audiences, ensuring alignment with stakeholders.
Additionally, a deep understanding of customer needs and empathy will help you design solutions that prioritize client trust and safety. Finally, adaptability and a forward-thinking mindset will empower you to navigate the ever-changing landscape of fraud prevention effectively.
Make your move
If you think this job is a fit for what you are looking for, great! We're excited to meet you!
Minimum Qualifications
- Bachelor's degree in information technology (security) or Cybersecurity, business administration, or a related field
- 8+ years of experience in fraud prevention, risk management, or a related field
- Strong analytical and problem-solving skills
- Knowledge of HCM industry regulations and compliance requirements
- Proven track record in leading fraud investigation
- Ability to communicate complex issues to non-technical stakeholders within all levels of the business
Physical Demands
Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds.
Travel Required
Yes, up to 15% domestic travel may be required.
Work Authorization
Employee must be legally authorized to work in the United States.
FLSA Classification
Exempt
Location
Office/Hybrid/Remote
Internal Job Title
Director, Fraud Prevention
Effective Date: 9/1/2024
About Isolved
isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.
isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are. Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offering.
In adherence to relevant pay transparency legislation and regulations, we endeavor to offer clarity regarding our compensation methodology for this position. While specific pay ranges are presently under review to ensure alignment with competitive market standards, we will furnish this information upon finalization.
At our organization, individual compensation structures are established through a consistent and equitable process, taking into account various pertinent factors. These factors encompass geographic location, job-specific competencies, educational attainment, professional certifications, and pertinent experience. This structured approach enables us to align our total rewards package competitively with each employee's qualifications, duties, and contributions to our collective success.
An employee's comprehensive compensation package comprises diverse components, such as base salary, performance-linked bonuses or commissions, long-term incentives like equity grants, and an extensive benefits portfolio. Should you advance as a finalist candidate, you will have the opportunity to explore our overarching compensation philosophy, practices, and how your unique background informs an appropriate compensation proposition.
Our commitment lies in fostering a fair, impartial, and transparent compensation framework throughout our workforce. All compensation determinations are aimed at justly acknowledging and rewarding the value, qualifications, and significant contributions that our employees bring to their roles and to the company's achievements. We welcome your inquiries about our principles of pay equity, accompanying analyses, and associated procedures throughout the recruitment process.
