Senior Operations Manager, Strategy Division

Chemonics seeks a Senior Operations Manager to join the Strategy Division. The USG Strategy Division is comprised of the Business Development Department, the Evidence and Outreach Department, and Crosscutting Practices. The Strategy Division facilitates the development and implementation of the Chemonics USG Growth Strategy, leading strategic investments and initiatives that position Chemonics for medium- to long-term growth. The Strategy Division serves Practice Management Teams and New Business Teams, providing demand-driven services that make the efforts of these stakeholders more efficient and impactful.

The Senior Operations Manager will ensure that sound management principles and tools are employed in the operations of the Strategy Division and in establishing and maintaining strong, service-oriented relationships with regional business units, other support divisions, business lines, and enterprise stakeholders. In this capacity, the Senior Operations Manager will address needs related to the establishment and maintenance of division processes, the operations budget, portfolio resourcing, staff recognition, event planning, talent acquisition, staff engagement, financial processes, division support systems, and executive support. The Senior Operations Manager plays a key role ensuring smooth operations of the division and fostering an inclusive and collaborative environment. This position will supervise the operations senior associate. We are looking for individuals who have a passion for making a difference in the lives of people around the world.

Responsibilities:

Business Unit management, continual improvement, and leadership

• Provides senior-level management, operational, and administrative expertise to the BU
• Manages all BU operations, including, but not limited to, talent management, staff engagement, staffing and resourcing, performance management, staff recognition and events, budgeting, and financial management
• Advises the operations director of, and at times leads, the development and implementation of business operations strategies, plans, and procedures, and ensures consistency in all operations across the BU
• Provides strategic input to the BU senior vice president (SVP), including drafting communication, planning trainings, meetings, and events, and supporting corporate initiatives for key ethics, compliance, and other risk-related business functions
• Takes initiative to identify business opportunities, efficiencies, and cost savings for the BU
• Proactively identifies risk, develops plans and strategies to address, and advises leadership on steps to lessen impact or mitigate those risks
• Proposes and, in some instances, leads the development of processes, policies, and programs to effectively identify, manage, and mitigate risks and support BU goals
• Identifies opportunities for knowledge- and solution-sharing across company and takes initiative to build staff and company capacity
• Coordinates and provides input into annual work planning with SVP and department directors
• Leads and coordinates responses to periodic Board of Directors and strategic Executive Management Team meetings (e.g., mid-year review and budget retreats)
• Provides procurement assistance to the projects as needed
• Provides surge support on PMUs, startup, and closeouts and as needed
• Provides vision and leadership in new business activities, including participation in proposal team roles such as proposal lead, technical writer, cost preparer and proposal reviewer, in addition to other roles
• May contribute dedicated time to other workstreams and functions to achieve BU goals, including new business, project management, and technical practice contributions
• Serves as acting director as needed
  
  
  

Financial planning and analysis

• Prepares financial reporting to the Executive Office and prepares monthly staffing budget
• Liaises effectively with other operations team leaders on resourcing, costs, and best practices
• Manages corporate office reporting to meet reporting requirements
• Reviews corporate procurement, contractual, and financial reports and BU trackers
• Proactively monitors BU financial and budget performance (e.g., sales, variance, staffing, and operating expenses) and consults with operations director and SVP on plans to meet targets
• Produces summary analysis of project performance and variance actuals reports
• Provides regional financial analyst (RFA) oversight and serves as primary liaison with the RFAs
  
  
  

Talent management and development

• Leads divisional recruitment efforts in coordination with the Talent Manager
• Supervises, mentors, and evaluates operations team staff, communicating clear performance goals and standards, offering regular performance feedback, prompt resolution of problems, and time and opportunity to grow and develop in key competency areas
• Coordinates formal performance assessment process for the BU; advises supervisors to clearly articulate performance goals and standards, provides regular feedback, and provides overall professional advancement advice and direction to supervisees
• Supports the promotion, merit increase, and bonus activities for the BU in coordination with the Director, SVP, and Human Resources
• Makes presentations and trains staff, as needed, including one-on-one mentoring, small group trainings, corporate training programs, and information dissemination
  
  
  

Project compliance

• May serve as compliance resource and/or liaise with other compliance experts in BU to advise on compliance issues and review subawards for compliance
• Assesses vendor performance and oversees unit’s relationships with vendors, partners, and consultants that serve to enhance Chemonics’ reputation
• Supports in the contractual and financial management of projects whose period of performance has ended; working on audits and project closeout items with the support of the PMU when applicable
• Performs other duties and responsibilities as required
  
  
  

Requirements:

• Bachelor’s degree or equivalent work experience; Master’s degree preferred
• Minimum 5 years of relevant professional experience; staff supervisory and mentorship experience required
• Knowledge or familiarity with government procurement and contracting
• Proficiency in key areas of operations, including budget management, procurement and contractual compliance, talent sourcing and recruitment, client relations and knowledge of government client, and personnel management
• Demonstrated experience working on one or more government-funded projects and experience with business development required
• Demonstrated experience following and creating standard practices and procedures, receiving general instructions on work progress, and making significant contribution to end results
• Works independently and as part of a team
• Demonstrated resourcefulness in problem solving and initiative to learn new skills
• Strong knowledge of Microsoft Office applications and word processing abilities
• Previous experience working in international development and/or living or conducting work in developing countries preferred
• Willingness to travel up to 8 weeks per year
• Demonstrated leadership, versatility and integrity
• Language proficiency for assigned geographic area preferred
  
  
  

Application Instructions:

Apply by 11:59 PM EST, September 25, 2024. No telephone inquiries, please. Finalists will be contacted.

Chemonics is an Equal Opportunity Employer

Chemonics is an equal opportunity/affirmative action employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics. Military veterans, AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.

Pay Transparency Nondiscrimination Provision

Chemonics will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Chemonics, or (c) consistent with Chemonics legal duty to furnish information. 41 CFR 60-1.35(c)

The Salary Range for this position is expected to be: $84,320 - $105,400.

An employee’s pay position will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.

Overtime exemption status may change due to state regulatory requirements.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, ESOP, 401(k), and other benefits to eligible to US based employees. Please visit https://chemonics.com/life-at-chemonics/our-benefits/ to find out more about the benefits this position is eligible for.