Job Description
Location: Remote near Pleasanton, CA, is preferred, followed by Austin, TX. Other locations in the US may also be considered but need to be able to work west coast hours (8:30/9:15 to 5:00/5:45 pm PST/PDT (based on DST)).
Work with Oracle's Customer success Services team to develop, implement, and support Business Intelligence product on Oracle's global infrastructure (OCI). We are looking for a strong Oracle Business Intelligence technical & functional consultant who thrives on solving complex business problems by implementing and supporting various modules. Candidate should have 10+ years of strong experience in Techno-Functional role and have led multiple implementations/upgrades and maintained production environments. Business Intelligence tools like Tableau and Power BI a plus.
Preferred Qualifications:
- Bachelor’s degree in Computer Science, Computer Engineering, Information Technology or an equivalent engineering/science field.
- Background on Oracle Fusion SaaS application and Oracle Analytics Cloud (OAC) / FAW (FDI) / OAS.
- Hands on working experience on OBIEE (11g, 12c), BIApps, DAC, ODI, DB (19c and above).
- Functional experience with OAC, OAS and Data Warehouse.
- Supporting the FDI, OAC/OAS, OBIEE, BIApps solution post go-live.
- Basic knowledge Linux OS, Network configuration.
- Basic understanding of cloud platforms and services and an eagerness to deepen your expertise.
- Complex technical problem-solving competence and ability to conceptualize innovative solutions.
- Cloud Admin experience in OCI or other clouds Azure, AWS a plus.
- DevOps skills – Python, Docker, Kubernetes will be added advantage.
- Latest certifications in Oracle Cloud Infra & Oracle OBIEE technologies a plus.
- Strong problem-solving skills (from an Applications/Functional/Operational perspective) with the ability to exercise mature judgement and closing it with root cause analysis / CAPA.
- Able to operate independently to provide quality work products; perform varied and complex duties and tasks that need independent judgement.
- Goal-oriented for technology and a strong desire to learn about AI/ML, Natural language processing, and innovative technologies.
- Strong analytical skills and critical thinking abilities.
- Desire to be part of a continuous learning and professional growth culture.
- Collaborate with multi-functional teams and be a part of complete project experience from concept to implementation.
- Exceptional professionalism and work ethic, with ability to meet targets.
- Strong communication skills and the ability to collaborate effectively.
- Be self-motivated with lot of energy and driving to closure of each assignment.
- Good interpersonal skills with the ability to build rapport with all stakeholders.
- Ability to clearly and concisely articulate ideas and solutions.
- Should be a technical leader who inspires other teammates.
Career Level - IC4
Responsibilities
As an integral part of the Customer Success Service Business Intelligence Team, you will be responsible for:
- Analyzing functional and operational issues reported by the customer with their Oracle Analytics Cloud/Data Warehouse environment and provide the solution or workaround on time.
- Interacting with customer implementation team and provide guidance on the Oracle Product Best Practices.
- Assisting on the development of customer solutions (pre-implementation), as well as addressing customer questions and concerns regarding the functionality of their Oracle OACS/Fusion Data Intelligence environments (post-implementation, ongoing maintenance).
- Performing root cause analyses and recommend meaningful recommendations to the customers to avoid similar issues going forward.
- Collaborating with Partners internally within Oracle and on customer side for successful delivery.
- Customer Management.
- Working with remote and geographically distributed customers to enable building the analytics solutions.
- Owning/driving key end to end product/services while being very technically hands-on.
- Ensuring customer success including delivering enhancements/bug fixes as needed.
- Monitoring the ODI or Informatica ETL Jobs and address any failures in a quick manner to ensure the Analytics data is current, and the OBIEE Agents and Report jobs.
- Working closely with internal and external partners to gather requirements and design complex business application extensions and data integration solutions.
- Post go live support of customer environment, Monitoring environments & Incident Mgmt with root cause analysis / CAPA.
Qualifications
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range: from $41.83 - $85.67 per hour; from $87,000 - $178,200 per year. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
- Medical, dental, and vision insurance, including expert medical opinion
- Short term disability and long term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
- 11 paid holidays
- Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal
- Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
- Which includes being a United States Affirmative Action Employer
