Job Description
Are you a thoughtful, partnership-oriented professional interested in sales? Oracle University is looking for you! Oracle University is Oracle’s education business that trains customers, partners, and employees on all of Oracle cloud services, now part of Oracle Customer Success Services. This role focuses on discovery, collaborative solutions development, demo, pricing, and contract to Oracle’s customers who will benefit from Oracle Guided Learning . Oracle Guided Learning significantly accelerates Oracle Cloud adoption by making it simple for customers to immediately bring their users up to speed with SaaS processes across time zones, languages, and roles in a predictable and measurable manner. As a result, employees are more productive and able to keep current with each Cloud release—turning the improved value of their Oracle product into improved value for their customers!
As an Education Sales Consultant engaged at the SaaS & Global Business Unit point of sale, along with some post-sales engagement, you will be responsible for providing presales functional support along with pricing and contract support to the Oracle SaaS and GIU teams as well as prospective clients while ensuring customer satisfaction.
What is the Solution Consultant Role:
- Presentation of Oracle Education Solutions internally to SaaS & GIU Teams
- Identify customer learning & enablement requirements based on proposed solution and Oracle competition
- Map training requirements to a detailed training solution with a focus on providing an end-to-end training solution across the implementation lifecycle
- Develop and deliver high quality, customized Oracle presentations and demonstrations to address customer enablement needs
- Share responsibility for sales strategy with the SaaS team and Education Sales Representatives, as required
- Establish account presence and build trust with key contacts
- Demonstrate in-depth proficiency with Oracle’s SaaS solutions and offerings with a broad understanding of Oracle’s cloud (PaaS/IaaS) solutions
- Manage customer visits, presentations, and RFP/RFI’s
- Pursue creative approaches, when appropriate, to resolve problems and maximize opportunities
- Communicates information proactively with other Sales Consultants across organizations
- Provide metrics on deals worked, success stories, and lessons learned
- Conduct Business Value Analyses in order to justify sales and costs, as required
What we love to see:
- Bachelor’s degree or equivalent advanced degree desirable
- Minimum 4 years of experience working with enterprise software solutions or prior enterprise software implementation experience; preferably Oracle
- Strong knowledge of Oracle’s Software as a Service (SaaS) and/or GBU offerings
- Experience with Digital Adoption training development tools, Oracle or other third party tools
- Demonstrates strong pre-sales skills with the ability to work within complex sales cycles
- Demonstrated understanding of standard business processes and customer business in general
- Exhibits strong verbal and written communication skills: needs analysis, positioning, business justification, closing techniques
- Able to work both individually and in a team setting
What you'll do:
- Analyze a customer’s training needs through discovery and develop a comprehensive training solution to address project team readiness and user adoption specifications.
- Actively communicate the value of Oracle University solutions throughout the sales lifecycle.
- Understand Oracle corporate direction around new product development, mergers and acquisitions, and curriculum delivery methods.
- Ensure a complete transfer of information to Oracle University’s Delivery organization, and post-sales support personnel.
- Understand and utilize Oracle methodologies, standards and frameworks around customer communications, including RFPs, RFIs, proposals, and services descriptions.
- Understand and promote Oracle’s implementation and education, tools and methodology.
- Find opportunities to expand the breadth of Oracle University solutions during throughout the sales lifecycle, including identifying User Adoption Services (organizational change, end user training, etc.).
- Understand how to build a message around the impact of the technology change on a customer’s entire organization.
What We Offer
In addition to a benefits package that includes life and disability insurance, health and dental options, GRRSP with match and an employee stock purchase plan:
- Agile, friendly, collaborative environment backed by a strong enterprise.
- Continuous career development: we actively encourage and celebrate internal promotions.
- High-impact learning culture: free access to online learning platforms and regular in-house training sessions and tech talks.
- A vast variety of volunteer opportunities through Oracle Giving
- Diverse ERGs that provide opportunities for networking and exchange of ideas across the company.
Career Level - IC3
Responsibilities
- Presentation of Oracle Education Solutions internally to SaaS & GIU Teams
- Identify customer learning & enablement requirements based on proposed solution and Oracle competition
- Map training requirements to a detailed training solution with a focus on providing an end to end training solution across the implementation lifecycle
- Develop and deliver high quality, customized Oracle presentations and demonstrations to address customer enablement needs
- Share responsibility for sales strategy with the SaaS team and Education Sales Representatives, as required
- Establish account presence and build trust with key contacts
- Demonstrate in-depth proficiency with Oracle’s SaaS solutions and offerings with a broad understanding of Oracle’s cloud (PaaS/IaaS) solutions
- Manage customer visits, presentations, and RFP/RFI’s
- Pursue creative approaches, when appropriate, to resolve problems and maximize opportunities
- Communicates information proactively with other Sales Consultants across organizations
- Provide metrics on deals worked, success stories, and lessons learned
- Conduct Business Value Analyses in order to justify sales and costs, as required
- Analyze a customer’s training needs through discovery, and develop a comprehensive training solution to address project team readiness and user adoption specifications.
- Actively communicate the value of Oracle University solutions throughout the sales lifecycle.
- Understand Oracle corporate direction around new product development, mergers and acquisitions, and curriculum delivery methods.
- Ensure a complete transfer of information to Oracle University’s Delivery organization, and post-sales support personnel.
- Understand and utilize Oracle methodologies, standards and frameworks around customer communications, including RFPs, RFIs, proposals, and services descriptions.
- Understand and promote Oracle’s implementation and education, tools and methodology.
- Find opportunities to expand the breadth of Oracle University solutions during throughout the sales lifecycle, including identifying User Adoption Services (organizational change, end user training, etc.).
- Understand how to build a message around the impact of the technology change on a customer’s entire organization.
Qualifications
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range: from $30.29 - $76.49 per hour; from $63,000 - $159,100 per year. May be eligible for equity. Eligible for commission with an estimated pay mix of 65/35 - 80/20.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
- Medical, dental, and vision insurance, including expert medical opinion
- Short term disability and long term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
- 11 paid holidays
- Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal
- Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
- Which includes being a United States Affirmative Action Employer
