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API Account Manager Spain

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Spain

Offer summary

Qualifications:

2-5 years experience in travel industry, Experience in managing API customer onboarding, Fluency in English and Spanish, Technical performance analysis skills, Ability to work in diverse cultures.

Key responsabilities:

  • Analyze API performance for optimization
  • Collaborate with teams to enhance APIs
  • Provide technical support to partners
  • Drive business development of API partners
RateHawk logo
RateHawk Leisure, Travel & Turism Scaleup https://www.ratehawk.com/
201 - 500 Employees
About RateHawk
RateHawk.com is an innovative B2B online booking engine featuring hotels, air tickets, transfers, and car hire. It is designed to be the ultimate day to day booking tool for travel professionals. We scan the globe for the best accommodation providers, hand-pick the strongest ones and pass on the best offers in the B2B hotel booking market. The rates and availability are taken from more than 200 global wholesalers, consolidators, OTAs and DMCs all brought together into one booking tool. In addition to these, we have over 76 000 properties contracted directly. This allows us to provide our clients located in over 220 source markets with more than 2 000 000 properties all over the world. Combining innovative technologies and extensive professional experience, RateHawk provides travel industry players with the world’s most relevant, responsive and user-friendly hotel booking backend technology. Customers are on the pedestal of our world — everything is built around their needs. All our decisions and considerations, whether commercial, technological or operational, should be driven by utmost care for our customers and agents. We have teams specialising in supporting and developing our product, providing great customer service and developing our partner networks. We share common values and are hugely results driven. Our shareholder mentality, collaborative culture and worldwide presence constantly create new opportunities for our team of employees to continually learn and grow in their day to day work. Our goal is to ensure that our customers and our partners are always offered the best prices for any type of accommodation and air tickets in any geography.
See more RateHawk offers

Job description

We are looking for an API Account Manager for Spain to join our international B2B brand RateHawk, develop our business, and make the travel world better together!

Job Responsibilities

  • API Optimization: Leverage a data-driven approach to analyze and monitor API performance. Identify areas for improvement to optimize API usage, ensuring partners are utilizing our APIs effectively to drive growth and engagement.
  • Cross-Functional Collaboration: Collaborate with commercial, technical, and product teams to enhance the API product offering, ensuring it meets partner needs and supports RateHawks’ overall strategic objectives.
  • Technical Troubleshooting: Provide technical support to partners regarding API usage, and collaborate with our technical teams to resolve any API-related issues that may arise.
  • Business Development: Identify and pursue opportunities to expand our API partner base, driving increased revenue and expanding our market presence.

Requirements

  • Relevant experience: Ideally, 2–5 years of experience in the travel industry, reviewing and monitoring the technical performance of the API connections. Specializing in managing the onboarding of API-connected customers; acting as a midpoint between IT and the commercial team to manage technical problems; analyzing technical performance, error rate, traffic, and look-to-book ratio in order to detect possible areas of improvement.
  • Personal skills: Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with a fast-changing business environment, teamplayer, used to data-driven decision-making.
  • International mindset: Ability to understand and work across a wide range of cultural contexts, reflecting ETG’s global presence;
  • Language knowledge: Fluent in English and Spanish. Other languages are a plus.

Benefits

  • Competitive salary;
  • Career growth opportunities and a corporate culture that encourages professional development;
  • Complex and innovative product;
  • Young and ambitious team of professionals;
  • Learning: seminars, trainings, and conferences. If you want to participate in a conference, we will help organize it.
  • Remote work format and a flexible timetable—we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you.
  • Corporate discounts on hotels and other services.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Leisure, Travel & Turism
Spoken language(s):
EnglishEnglishSpanish
Check out the description to know which languages are mandatory.

Hard Skills

Business DevelopmentHardware TroubleshootingAPI DesignSpeech FluencyData-Driven Decision MakingCultural PsychologyCross-Functional CollaborationData Analysis

Other Skills

  • Self-Motivation
  • Proactivity
  • Results Focused
Are you interested?

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