Slovak Speaking Customer Service Representative - work from Greece

Patrique Mercier Recruitment is thrilled to announce an opening for a Slovak Speaking Customer Service Representative, with the opportunity to work from beautiful Greece. If you have a passion for providing outstanding customer service and are fluent in Slovak, this position is ideal for you!

In this role, you will be responsible for assisting our Slovak-speaking customers by addressing their queries, resolving issues, and ensuring a delightful customer experience. Your dedication and communication skills will be key in supporting our mission to deliver top-notch service.

Key Responsibilities

• Handle customer inquiries via phone, email, and chat in Slovak and English
• Provide accurate information about products and services
• Effectively resolve customer complaints and concerns
• Document all customer interactions carefully
• Collaborate with team members and departments to enhance customer satisfaction
• Stay informed about product offerings and company policies to assist customers effectively

Requirements

• Fluency in Slovak and English, both written and spoken
• Previous experience in customer service is preferred
• Excellent communication and interpersonal skills
• Strong problem-solving abilities with a customer-focused mindset
• Able to manage multiple inquiries and prioritize tasks effectively
• Detail-oriented with a commitment to delivering quality service
• Proficiency in using computer systems and customer service applications

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus / Holiday Bonuses
• 2 Extra Salaries Per Year
• Fully Paid Training
• Good Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Many extras