Offer summary
Qualifications:
Fluent in Finnish (spoken and written), Proficient in English (spoken and written), Previous experience in technical support (preferred), Strong problem-solving skills, Ability to work in a fast-paced environment.
Key responsabilities:
- Provide technical support to Finnish-speaking clients.
- Diagnose and troubleshoot issues via various channels.
- Deliver clear solutions to enhance user experience.
- Maintain understanding of products to assist clients.
- Document interactions and collaborate for service improvement.