Job description

Are you a Finnish speaker with a knack for technology and support? Patrique Mercier Recruitment PT is excited to offer Finnish Speaking Technical Support roles in Greece, complete with a fully paid relocation package! This unique opportunity allows you to enhance your career while discovering the beauty and culture of Greece.

As a Finnish Speaking Technical Support Representative, you will provide expert assistance to our Finnish-speaking clients encountering technical issues. Your role will involve troubleshooting problems, offering solutions, and ensuring a seamless experience for users. This position is perfect for individuals who are passionate about technology and enjoy helping others solve technical challenges. Join our team and benefit from a comprehensive relocation package as you embark on this thrilling new journey in your career!

Responsibilities

Provide top-notch technical support to Finnish-speaking clients.
Diagnose and troubleshoot technical issues through various communication channels, including phone, email, and chat.
Deliver clear and concise solutions to enhance customer experience.
Maintain a deep understanding of products and services to assist clients accurately.
Document customer interactions and feedback to help refine processes and enhance service quality.
Collaborate with team members and other departments to ensure high customer satisfaction.
Participate in continuous training and development to improve technical knowledge and skills.

Requirements

Fluent in Finnish (both spoken and written) with strong communication abilities.
Proficient in English, both spoken and written.
Previous experience in technical support or a relevant field is a plus.
Strong problem-solving skills and the ability to navigate complex technical issues.
Ability to work well in a fast-paced and changing environment.
A positive attitude and a passion for helping others with technology.
Willingness to relocate to Greece and embrace a new cultural experience.

Benefits