Norwegian speaking Technical Support Agent in Greece with Full Paid Relocation

Join the vibrant team at Patrique Mercier Recruitment JP as a Norwegian-Speaking Technical Support Agent in stunning Greece!

We’re offering a fantastic opportunity that includes a fully paid relocation package, allowing you to embark on an exciting career while enjoying the rich culture and beautiful landscapes of Greece.

In this role, you will provide exceptional technical support to our Norwegian-speaking customers, helping them navigate through any technical challenges they may face. Your dedication to customer satisfaction will be key in ensuring a seamless experience for all clients. If you're passionate about technology and eager to make a difference, we want to hear from you!

Responsibilities

• Deliver high-quality technical support to Norwegian-speaking clients via phone, email, and chat.
• Identify, troubleshoot, and resolve technical issues efficiently.
• Accurately document all customer interactions and resolutions within our CRM system.
• Engage with customers to deeply understand their needs and provide personalized solutions.
• Collaborate with cross-functional teams to escalate and resolve complex issues.
• Participate in continuous training to stay updated on the latest products and services.
• Provide constructive feedback on customer experiences to enhance service quality.

Requirements

• Fluent in Norwegian and English, both written and verbal.
• Strong communication skills with a commitment to customer service.
• Experience in technical support or customer service is a plus.
• Effective problem-solving and analytical skills.
• Able to manage multiple tasks and perform under pressure.
• Enthusiastic about learning new technologies.
• Open to relocating to Greece and adapting to a new culture.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• Fully Paid Training
• Great Salary
• Monthly Events
• Fully Paid Relocation Package ( flight, transfer and hotel )