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Infrastructure Consultant

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Hands-on expertise in cloud platforms, Experience with AWS IaaS, SaaS, PaaS, Knowledge of SUSE, RHEL, Windows OS, Familiarity with DevOps tooling and automation, Experience monitoring application and infrastructure.

Key responsabilities:

  • Provide technical support for AWS systems
  • Resolve customer tickets and infrastructure issues
  • Support SAP migration projects on AWS
  • Collaborate with teams to meet requirements
  • Deploy automation tools for infrastructure tasks
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Brighttier Scaleup https://brighttier.com/
11 - 50 Employees
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Job description

Job Title: Infrastructure Consultant

Location: Remote

Job Overview:
We are seeking an experienced Infrastructure Consultant specializing in cloud, IaaS, and SaaS architectures, with a focus on security and infrastructure best practices. This role will primarily support SAP Migration customers and requires hands-on expertise in AWS infrastructure. You will provide technical support, troubleshoot issues, and proactively identify and implement solutions to meet our clients’ needs.

Key Responsibilities:
  • Provide technical support for AWS systems running SAP and non-SAP applications.
  • Respond to customer tickets promptly and own infrastructure issues until resolution.
  • Identify the root cause of issues and recommend solutions, proactively addressing problems.
  • Support the build and migration of SAP systems on AWS in various project capacities.
  • Collaborate with BASIS and other teams to meet customer requirements.
  • Provide out-of-hours support on a scheduled rotational basis.
  • Deploy Lemongrass tooling to automate BASIS and infrastructure activities.

Qualifications and Skills:
Required:
  • Ability to work independently and collaboratively with teams.
  • Experience working directly with clients and implementing processes/technologies that support technical and business functions.
  • Hands-on expertise in configuring cloud infrastructures using automation tools.
  • Familiarity with automated provisioning and DevOps tooling.
  • Experience in AWS IaaS, SaaS, and PaaS, including compute, storage, network, and load balancing.
  • In-depth knowledge of SUSE, RHEL, and Windows operating systems.
  • Strong understanding of networking principles, system hardening, and infrastructure management.
  • Experience with monitoring tools for both application and infrastructure environments.
  • Ability to work effectively under pressure and deliver results in high-stakes environments.
  • Perform periodic infrastructure and security checks and general maintenance based on the SysAid ticketing system.

Desired Certifications:
  • AWS SysOps Administrator Certification
  • AWS Advanced Networking Certification
  • AWS Security Certification

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Collaboration
  • Troubleshooting (Problem Solving)
  • Problem Solving

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