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Premium E-Commerce Process Work From Home job

Remote: 
Full Remote
Contract: 
Salary: 
4 - 4K yearly
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

HSC, Graduate, Post-Graduate.

Key responsabilities:

  • Identify customer needs for satisfaction.
  • Build relationships through communication.
  • Provide accurate information using tools.
  • Handle complaints and offer solutions.
  • Maintain records of customer interactions.
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Job description

Premium E-Commerce Process Work From Home job

Tech Mahindra is hiring for Premium E-Commerce Process Work From Home job
Domain – Non Technical Voice Support
Job Location – WFH
Qualification – HSC, Graduate, Post-Graduate
Salary Package – INR 1.86 LPA /- – INR 2.10 LPA/-
Shifts – Rotational Shifts
Skills – Both Spoken English & Hindi Skills

Responsibilities:

– Identify and assess customers’ needs to achieve satisfaction.
– Build sustainable relationships and trust with customer through open and interactive communication.
– Provide accurate , valid and complete information by using the right methods/tools.
– Handle customer complaints ,provide appropriate solutions and alternatives.
– Keep records of customer interactions , process customer accounts and file documents.
– Follow communication procedures ,guidelines and policies .
Mandate System Requirement

Personal Laptop or Desktop with minimum Core i3 gen 7 processor
RAM – 8 GB or above
Genuine Windows 10 or 11
Minimum 20 MBPS Internet Speed (Broadband connection)
Noise cancelling headphones
Power Backup

Contact Person share your resume on WhatsApp –
Kritika – 7347214123
Divya – 7009335019
Himanshu – 7018210576

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Job Category: BPO
Job profile: Customer care executive
Job Type: Full Time
Job Location: work from home
Company Name: Tech Mahindra
Experience: 0-3 Years

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
EnglishEnglishHindi
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Problem Solving
  • Customer Service
  • Communication

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