Regional Sales Manager

Dispatch simplifies last-mile deliveries for businesses. Whether you're looking for an established network of independent contractor drivers or to modernize your delivery experience with scalable scheduling software for your own vehicles, Dispatch is uniquely equipped to be your delivery partner so you can focus on what matters most to your business. Our delivery technology empowers you to Deliver More* for your customers.

At Dispatch, People are the heart of everything we do, we are intentional and work every day to create a culture of inclusivity and belonging. We strive to deliver the best value and services for our customers which is why we are passionate about our product. Our software puts suppliers, businesses and technicians in control of local deliveries with real time tracking and transparency.

We are excited and humbled being voted by Forbes as America’s Best Startup Employers because of our strong focus on company culture operating on Five Core Values.

• Care - Care and respect are the foundations of our success. We are dedicated to our people, customers, and drivers by treating everyone with empathy and dignity.
• Commitment - Every role at Dispatch matters, and every position is essential to our purpose. We are committed to our company, our team, our mission, and our plan.
• Transparency - Building trust by doing what we say we’re going to do and owning our mistakes.
• Speed to Value - Make decisions quickly while focusing on the long-term future.
• Driven to Delivery - Radical ownership over responsibilities, execution is critical.
  
  

WHY YOU WOULD BE A FIT?

The Regional Sales Manager (RSM) is responsible for revenue generation through enterprise and mid market customers and will strengthen and expand relationships by optimizing their use of Dispatch’s services. The Regional Sales Manager will strategize to grow their list of active customer locations and coordinate with Enterprise Account Managers and Enterprise Sales Managers to activate locations and drive initiatives.

YOUR ASSIGNMENT (should you choose us and we choose you!)

Key Accountabilities

• Lead prospecting efforts and generate qualified leads
• Maintain and regularly update the sales pipeline
• Assess and qualify new opportunities based on the Ideal Customer Profile (ICP)
• Schedule and conduct meetings with prospective customers
• Develop and nurture strong client relationships
• Oversee service rollout and implementation at branch-level locations
• Provide regular updates to senior leadership on: Pipeline status, Meeting outcomes, Activation progress
  
  

Primary Job Responsibilities:

• Consistently meet and/or exceed monthly assigned revenue growth targets as outlined in the Regional Sales Manager Incentive Plan
• Manages, tracks, and reports all sales activities and results using our CRM, HubSpot, to accurately forecast and provide current state reports
• Creates and delivers dynamic product demonstrations to Core ICPs that highlight Dispatch’s value proposition
• Maintains consistent and proactive customer engagement through phone calls, virtual/in-person meetings, and emails to swiftly drive the adoption of new clients. A minimum of 250 customer contacts per week is required, with at least 50% of these contacts being made via phone calls or live contact.
• Travels to key territory launches, sales meetings and trade shows within your region to help better enable our customers
• Utilize internal and competitive data to benchmark sales performance and determine sales generating opportunities
• Serve as liaison for account escalation issues and work cross-functionally with the Supply and Customer Success teams to provide feedback and help to align our services with customer needs
• Perform other duties as assigned
  
  

What You Bring To The Team & Dispatch

• Minimum of 3 years of experience in selling Enterprise accounts with demonstrated achievement
• Minimum of 3 years of experience with a customer relationship management (CRM) system
• The ability to accurately forecast business on a monthly and quarterly basis
• Must be a positive, self-driven team-member with a desire to learn
• Excellent written skills and highly articulate
• Ability to multitask, prioritize, and handle time effectively
• Ability to communicate at all levels of an organization and build relationships both internally and externally
• Professionalism; being both resolute and diligent
  
  

WHAT WE OFFER:

• Compensation. The base salary range for this role is $62,000- $72,000 annually. We consider various factors in determining actual pay which include your skills, qualifications, experience, education or training, and location.
• Remote work from anywhere flexibility
• Generous benefits package which includes health/dental/vision/life insurance
• Professional Development Stipend
• 401(K) with company match
• Flexible PTO
• Cell phone/tech stipend
  
  

And so much more…

At Dispatch, we are passionate about exceptional outcomes and experiences and we value the unique backgrounds and experiences that everyone brings. We believe in a diverse workplace where everyone is included and people can bring their true and authentic selves to work every day. We foster creativity and innovation and know that our differences are strengths that help us achieve our goals as individuals and as an organization. We are committed to a workplace where employees feel valued and can perform their best. If your experience is close to what you see listed above, please consider applying.

Dispatch believes that Veterans arrive with not only translatable skills and technical expertise but in addition come with the intangibles; leadership and values that we believe align with our 5 Core Values. Simply put, these qualities enable our success, so we encourage all Guardsmen, Reservists, and Veterans to consider Dispatch as their next career destination.