Offer summary
Qualifications:
Bachelor's degree in Computer Science, IT or related fields., Experience with SAP R/3 - PP/PM/QM modules., Proficiency in MS Office suite., ABAP programming experience for code analysis., Excellent problem-solving and analytical skills..
Key responsabilities:
- Provide Level 2 and 3 SAP support for Latin America users.
- Manage incidents, problems, service requests, and system performance.
- Support implementation and maintenance of SAP projects.
- Create and maintain documentation, including user manuals.
- Collaborate with cross-functional teams for continuous improvement.