Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Our brand promise - Makes Work Life BetterTM- Reflects our commitment to employees, customers, partners and communities globally.
Location: Work is what you do, not where you go. For this role, we are open to hybrid work and can hire anywhere in Manila, Philippines. Work schedule is Night shift.
About The Opportunity
The IT Business Systems Analyst collaborates with business counterparts to gather and analyze business and technical requirements to support development, configuration and implementation of comprehensive business application solutions.
What You’ll Get To Do
- Analyze requirements and produce design documents that describe how new software features and/or enhancements should function
- Work closely with members of various stakeholder teams to translate requirements and user needs into solutions and system designs
- Understand the assigned applications supporting this business function, how they are used, and the related business processes
- Application subject matter expert, oversee / perform system configuration, perform system testing, support user testing
- Work collaboratively with the business
- Work collaboratively with the Product Owners, IT Application Manager, IT Release Manager, IT Developers, IT Application Architect to deliver the requirements into solutions
- Assess risks and impacts on existing systems as new functions are added
- Identify potential technical problems or design flaws so that preventive action can be taken
- Support user acceptance testing processes to ensure that requirements are fully satisfied
- Create and deliver application demos to various internal/external stakeholders with varying levels of product knowledge
- Understanding of Salesforce Service Cloud and Community
Skills And Experience We Value
- A Bachelor’s Degree in computer science, engineering or business
- 5+ years of experience as a Business Analyst or equivalent
- Experience working in an agile development environment
- Experience with Salesforce Service Cloud and Community
- Highly organized, disciplined self-starter, capable of working independently or in close collaboration within an agile team
- Excellent consulting, collaboration, and communication skills
- Ability to communicate with external customers and partners to gather requirements
- Ability to prioritize work in a fast-paced, dynamic environment
- Strong technical background
- Knowledge of the software development lifecycles, methodologies, tools, and techniques
- Experience interviewing business sponsors and other stakeholders to elicit and document scope and requirements
What’s in it for you
Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
We encourage individuals to apply based on their passions.
Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.
With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.
Fraudulent Recruiting
Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com or @Ceridian.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud
