Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Our brand promise - Makes Work Life Better TM- Reflects our commitment to employees, customers, partners and communities globally.
Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in North America.
About The Opportunity
The Managed Services Payroll Tax Analyst, a pivotal role in our organization, will ensure the accuracy and compliance of payroll taxes for our customer’s employees. This role involves reviewing and conducting payroll audits, processing adjustments, assisting with pre-funding requests, and staying current on tax compliance changes. The analyst will be a crucial point of contact for our customers, ensuring their employees' taxes are correctly managed and balanced quarterly and yearly.
What You’ll Get To Do
- Respond to and resolve our customers' inquiries via our CRM tool as outlined by our team’s guidelines.
- Assess customer health using our team’s defined process to ensure we mitigate any risk to our business.
- Employee Tax Payroll Accuracy: Review and thoroughly audit payroll commits to ensure employees are taxed appropriately.
- Proactive Communication: Respond to the team and customers promptly, even when unavailable, and pull in other leaders to assist when necessary.
- Payroll Tax Adjustments: Partner with customers and internal payroll teams to process payroll tax adjustments accurately and prevent prior quarter amendments.
- Wage X Rate Audit: Conduct monthly audits to ensure customers' wages and rates are accurate.
- Prefunding Request Assistance: Assist customers and internal partners with timely and accurate pre-funding requests for tax agencies. This can include but is not limited to requests for stock transactions, RSUs, and bonuses.
- Monthly and Annual W-4 Form Exemptions: Review Federal and State W-4 Form exemptions monthly to perform reasonability checks for customers' employees.
- Tax and Compliance Changes: Stay current on tax and compliance changes and work with customers to ensure alignment.
- Quarter/Year-End Balancing: Perform quarterly and year-end audits to balance customers' employees’ taxes, preventing W-2C Forms.
- Tax Code Fallouts: Review tax code fallouts weekly, work with customers to register accounts with applicable agencies, and reconcile any withheld deposits.
- Amendment Requests: Work with customers and internal partners to process amendments promptly.
- W-2/W-2C Forms: Collaborate with customers and internal teams to ensure W-2Cs are processed timely and less than 1%.
- Lock-in Letters: Process IRS Form 2808 (Lock-in Letters) promptly to ensure compliance with IRS specifications for withholding allowances.
Skills And Experience We Value
- Experience: 3+ years required, 5+ years preferred in payroll tax, human resources, or payroll administration in a large, high-volume, multi-state environment.
- Education: A high school diploma or GED is required. A bachelor’s degree in business, tax, human resources, or equivalent experience is desired.
- Certifications: FPC or CPP certification required or commitment to obtain within two years of employment.
- Skills: Excellent written and verbal communication skills, strong organizational skills, attention to detail, time management skills, strong customer focus, analytical and problem-solving abilities, and the ability to work individually and in a team environment.
- Knowledge: Demonstrated proficiency in auditing techniques or principles, detailed understanding of payroll and tax compliance, and knowledge of applying employee state and local taxation based on regulatory requirements.
What’s in it for you
Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
We encourage individuals to apply based on their passions.
Dayforce employees and their families are eligible to participate in the following benefits programs: medical, dental, vison, and life insurance. Dayforce employees are also eligible to participate in a 401k plan (plus match) and a Global Employee Stock Purchase Plan. Employees also receive unlimited Time Away From Work (in lieu of accrued vacation time), 10 paid US holidays, up to 80 hours of paid sick time and 17 weeks of paid parental leave, subject to the terms of the applicable policy or program.
With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.
About The Salary Ranges
Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.
Fraudulent Recruiting
Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com or @Ceridian.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud
