Senior Executive General Adjuster – Casualty and Crisis Management

Remote

Charles Taylor Adjusting – US is making critical Senior Executive General Adjuster addition to our Casualty and Crisis Management Adjusting Practice.

Our Casualty Practice is a successful and long-standing global practice with US, Canada, Caribbean, and LATAM focus. The practice works with national and international insurance companies, Lloyd's syndicates, and reinsurers across; Commercial Casualty segments with additional technical capabilities in Crisis Management and Product Recall focusing on Large and Complex Losses

The SEGA plays a crucial role in Charles Taylor's efforts to scale its complex large loss businesses in the US and international markets. Provide day-to-day loss investigations, adjusting, marketing, business development, and claim management focused on low volume high severity (+$10MM), Casualty, and Crisis Management, claims for Charles Taylor Adjusting - Casualty, and Crisis Management Practice.

Duties & Responsibilities

• Oversee new complex losses from UK, European, USA, and Latin American Markets requiring specialist knowledge in known classes of business
• Partner closely with the Managing Director Casualty and Crisis Management with recommendations for personal intervention in following the terms of adjusting assignments.
• Carry out a pre-agreed brief relating to the specialist loss adjusting assignment under consideration and report to Managing Director upon completion and during the execution of the brief, but only when professional guidance is required.
• Assignments may be performed as a desktop project or may require domestic or international travel at short notice.
• Assist the existing practice with inflow of new losses and claims management projects requiring specialist knowledge and experience (Losses typically $10 to $50 Million and Larger).
• To assist the practice with occasional special projects that may fall outside standard loss adjusting, such as reinsurance reviews, coverholder audits, expert witness intervention, fraud investigation, and other consultancy assignments.
• To review specialist assignment or project-related advise the team on relevance to the case under consideration and make recommendations accordingly where the nature or particulars of the assignment require technical input and specialized knowledge.
• Assist the US Adjusting Practice to identify new business opportunities and acquire new accounts.
• Communicate with underwriters, reinsurers, and brokers to ensure that customer service standards are met and maintained.
• Ensure compliance with reporting deadlines and delivery of other time-sensitive materials.
• Assist the practice team with any other operational or administrative issues associated with caseload on an as-required basis, especially in those classes of business where specialist knowledge is required
• Collaborate and participate in marketing and business development; attend designated meetings, seminars, and conferences, including, but not limited to, reinsurer and broker events.
• Assume responsibility for a portfolio of complex claims (losses over 10 Million) and other consultancy assignments in partnership with practice leadership.
• Build up an Underwriter, Reinsurer, and Broker client base developed from managed cases, client contact, and attendance at meetings and events.
• Meet personal development, teamwork, marketing, and invoicing targets, which are jointly intended to enhance the performance of the individual and result in benefit to Charles Taylor Adjusting and clients.
• Build and grow book of business by engaging and expanding high-value, sustainable relationships with senior personnel within insurance, reinsurance, and broking organizations.
• Leverage Charles Taylor sales teams to wholesale technical capabilities to drive further growth in the US and international markets.

Candidate Profile

Senior Executive General Adjuster – Casualty and Crisis Management should be a hands-on, technically competent professional with a history of success within a top-tier Commercial Independent Adjusting Firm, Broker, or Insurance carrier.

Ideal candidates are visible leaders who possess key marketplace relationships and the ability to develop additional revenue-generating opportunities. This role requires a fundamental technical understanding of complex causality adjusting, business development acumen, and deep executive presence.

Competencies

• Deep knowledge of insurance, reinsurance, and loss adjusting principles in Casualty classes
• Direct background with low-frequency high severity casualty loss adjusting - values north of $10 Million.
• Exposure to Crisis Management and Product Recall losses of parallel scale and scope
• Knowledge of the local insurance industry in the USA and selective LATAM and Caribbean territories, and the London Market.
• Collaborative team player & Innovative, creative thinker.
• Embraces an energized, nimble "greenfield" culture.
• Entrepreneurial spirit with a desire to be part of a significant build.
• Proactive and self-driven. Takes management guidance and demonstrates initiative and ownership.
• Able to manage and balance workload relating to various cases and marketing projects simultaneously.
• Manage multiple tasks and deadlines, recommending practical solutions that drive value to clients.
• Strong communication and interpersonal skills coupled with executive presence demonstrate the ability to influence at all enterprise levels.
• Travel within the USA and overseas frequently at short notice to investigate claims and attend critical meetings across existing & new assignments and business development opportunities.
• Bachelor's degree level or higher
• Five years' insurance and reinsurance international adjusting experience.