Key Account Manager - The Netherlands

Join argenx
At argenx, we build our culture from the collective power of the team and the knowledge that together, we are better. If you are entrepreneurial, curious and committed to make a difference for patients and thrive on creating solutions for rare autoimmune diseases, then argenx is for you.
Next to a competitive salary with extensive benefits, we offer you the chance to grow and be a part of a team driven by purpose, creativity, innovation and science.

argenx
argenx is a fast-growing global immunology company committed to improving the lives of people suffering from severe autoimmune diseases. Thanks to colleagues based in Europe, the United States and Japan, we translate immunology breakthroughs into a world-class portfolio of novel antibody-based medicines. 

For the expansion of our EMEA team, argenx is looking for a Key Account Manager for the Netherlands.

PURPOSE OF THE FUNCTION

The Key Account Manager’s (KAM) main responsibility is to meet business objectives by exploring opportunities and overcoming key barriers to the best possible outcomes for patients, key stakeholders and for argenx.  These include local access hurdles,  patient identification, market development, territory definition, and the creation of territory specific strategic account plans that are linked to the overall product strategy.  The KAM will be accountable for area sales targets, market share and other related business performance metrics for their territory. The KAM is the first contact for health care professionals and must be the champion for patient-centric and customer-focused strategies in the territory. 

The KAM must work in close collaboration with other functions, including medical affairs, while ensuring full compliance with all relevant company, industry, legal, regulatory, and ethical standards.

ROLES AND RESPONSIBILITIES

• Proactively identify opportunities to accelerate growth of the brand VYVGART® in the Netherlands, in partnership with the local medical team and the regional teams

• Promote in all circumstances (remote interactions, face to face, staff meetings, congresses etc) safe and effective use of our product, in accordance with the product label to ensure that the benefits and long-term value of the product are fully understood

• Develop, own, and drive territory and account plans, including customer targeting, in line with country strategy and in partnership with the local Medical Affairs team

• Develop and execute on the marketing strategy and promotional initiatives including omnichannel activities for the brand VYVGART® for the Netherlands, leveraging the strategy & assets developed by the regional team

• Develop, own and drive access plan to secure inclusion in regional and local formularies. Follow accurately all the external stakeholder involved (Hospital pharmacist, local and regional stakeholder)

• Achieve pre-launch and post-launch KPIs, including account plans and volume targets

• Perform detailed analysis of the assigned territory to identify, assess, and develop relevant centers for diagnosis and treatment

• Develop trusted relationships with a portfolio of customers to ensure competitive advantage, after developing a thorough understanding of key customer needs and requirements

• Ensure the correct products and services are delivered to customers in a timely manner by collaborating with internal stakeholders (commercial, supply chain, and compliance) and external stakeholders (hospital pharmacists, tender managers, listing committees)

• Manage and execute local meetings for physicians and other healthcare professionals to support diagnosis and optimal treatment, in collaboration with the Medical Affairs Team

• Timely and accurate reporting and continuous diligent maintenance of customer relationship management (CRM) tools and systems

• Conduct all activities to highest ethical standards in accordance with country code of practice and local laws and regulations

• Establish and maintain contact with key customers and provide commercial and scientific services to ensure access at site of care, and that logistics are in place to list, order and administer product

SKILLS AND COMPETENCIES

• Good understanding of hospital network and ability to navigate within

• Highly developed selling skills, commercial acumen and business insights

  • Exceptional communication skills, with a demonstrated ability to adapt to different customer types and circumstances

  • High level of influencing and negotiation skills

  • Consistent successful sales track record (including specialty / hospital experience)

• Significant key account management experience and capabilities

  • Previous evidence of successful working in a cross-functional team

  • Ability to translate business insights into commercial action plan

  • Ability to demonstrate strong commercial focus and business acumen

  • Ability to understand and communicate high level scientific data

• Ability to work collaboratively and effectively together within cross-functional teams and networks

• Demonstrated communication skills, within a multi-cultural and multi-lingual global environment

• Is agile and demonstrates adaptability, comfort with ambiguity, trust-building, and resilience

• Derives energy from operating in a dynamic, complex, fast-moving, and frequently changing business environment

• Demonstrable experience with project management, proactive planning, priority setting, and securing alignment

• Drives toward outcomes

• Ambitious, inquisitive naturally, a quick study, with demonstrated eagerness to continuously learn, self-improve and develop. This includes being comfortable giving and receiving feedback in a diverse environment.

• Passionate and prepared to lead and contribute to our culture, which is driven by our corporate values of co-creation, innovation, empowerment, excellence, and humility.

EDUCATION, EXPERIENCE

• University degree in scientific or business related subject or equivalent qualification

• You have minimum  5 years of successful field experience in the biopharmaceuticals industry, partially within rare diseases or neurology

• Experience within the neuromuscular field is an asset

OTHER

• Field based

• Significant territory travel, occasional overnight stays when required