Systems Integration Analyst

Join Our Team as a Systems Integration Analyst!

Humankind and Richmond Fellowship have merged to form a stronger charity, offering integrated mental health, housing, and substance support services. As we rebrand by October 2024, we are seeking a dynamic Systems Implementation Specialist to lead the design and migration of our case management systems.

In this role, you’ll work with key stakeholders to map current processes, define new business requirements, and oversee the migration to a new system. Your expertise in system design, data migration, and reporting will be crucial in ensuring smooth transitions and compliance. Strong analytical and communication skills are essential, along with experience using SystemOne and working in dynamic environments.

If you're a forward-thinking problem-solver eager to make an impact within an evolving organization, we’d love to hear from you!

Key Duties Include:

• Process mapping of existing pathways and work with teams to define future processes, linked to systems implementation.
• Define business requirements, via review and workflow analysis to support, define and create business cases.
• Support the modelling of case management systems and scope of work to build and migrate into alternative systems.
• Facilitate debate around options among relevant teams to produce recommendations.
• Identify dependencies for, and impact assessment of proposed changes.
• Design and implement the new case management system, ensuring templates are in place to record relevant information.
• About You:Strong interpersonal and customer relationship skills, with a proven ability to build and maintain strong working relationships whilst working within an environment of change.
• Outstanding analytical, innovation and problem-solving skills in a dynamic environment.
• Experience of using SystmOne, designing and implementing templates and recording processes.
• Excellent written and verbal communication skills.

Please note this is an 18 month fixed term role and for this role you will be required to travel to different services.To view the full job description and person specification for this role, please click here.

Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full.

‘The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band’

Who are we…

Humankind is one of England’s most successful home-grown charities. We provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen. You can really make a difference by believing in our service users and their ability to make positive changes when they don’t always believe in themselves.

We are incredibly proud of the work that we do to help address health inequalities in England. Every five minutes, an individual accesses one of our services, and we have supported over 90,000 people across all our services last year.

What can Humankind offer you…

🏖️ Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)

📅 Annual leave purchase scheme

💰 Enhanced occupational sick pay

% Enhanced employer contribution to your workplace pension

👪 Death in service benefit

✍️ Free Will writing

👓 Eyecare vouchers

🛍️ Blue light card discount

💡 Fantastic learning and development opportunities, including free training courses

🏠 Work-life balance- flexible working and family friendly policies

🏃‍♀️ Happy, Healthy You! – our wellbeing offers for our workforce

🤝 Employee Assist Programme and Humankind Support Networks

Humankind is an equal opportunities employer

We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at people.recruitment@humankindcharity.org.uk