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Mid Computer User Support (Help Desk) Specialist

unlimited holidays

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Panama, Pennsylvania (USA), United States

Offer summary

Qualifications:

Active Secret Clearance required, IAT II certification required, Three years IT experience required, Tier 1 and 2 help desk support experience, Navy IT project experience preferred.

Key responsabilities:

Provide Tier 1 and 2 support to users
Assist non-IT users with applications

Enterprise Horizon Consulting Group Information Technology & Services SME https://www.enterprisehorizon.com/

11 - 50 Employees

See more Enterprise Horizon Consulting Group offers

Job description

Company Overview

Enterprise Horizon Consulting Group (EHCG) is a Woman-Owned Small Business specializing in IT Consulting which has successfully delivered key capabilities to the Navy, Army, and NASA over the past 15+ years. EHCG provides best in class services to its customers in the following areas: Business Systems Services; Business Intelligence; Data Analytics and Dashboarding; Enterprise Resource Planning (SAP) Implementation; Legacy System Optimization; Digital Transformation; Cloud Migration; Integration and Modernization; and Risk Management Framework Processes.

Job Description

Enterprise Horizon Consulting Group is seeking a Mid-Level Computer User Support (Help Desk) Specialist to support a DoD project. This position is contingent upon contract award.

Location

This is a remote position. Occasional travel to attend customer meetings in Kittery, ME or Mechanicsburg, PA may be required.

Requirements

Active Secret Clearance is required
IAT II (Security+ or other qualifying certification to meet the DOD IAT II guideline)
A minimum of three (3) years of experience in a related information technology (IT) job. This experience includes providing Tier 1 and 2 help desk support assisting non-IT users for applications.
Navy IT project experience highly desired

Benefits

We offer full-time salaried employees competitive salaries with a range of benefits, including medical, dental, vision, life insurance, simple IRA with company match, federal holidays, vacation time, and sick leave.

$500 Referral Bonus

If this position is not a perfect fit for you, but you know someone who would be a great match, please refer them to us via our Candidate Referral Program by going to: www.enterprisehorizon.com/candidatereferrals. If we hire them, you could receive $500! See the link for further details.

Enterprise Horizon Consulting Group is an equal opportunity employer. Enterprise Horizon Consulting Group does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, marital status, sexual orientation, gender identity, national origin, ancestry, age (40 and over), physical or mental disability, or protected veteran status, or any other protected status in accordance with all applicable federal, state and local laws.