Offer summary
Qualifications:
Strong customer-facing communication skills, Experience in system and network configuration, Knowledge of Linux/Windows environments, Familiarity with DevOps and Agile methodologies, Experience with CRM or ITSM tools.Key responsabilities:
- Support traffic management and training systems
- Provide remote site support for incidents
- Document issues and maintain knowledge base
- Engage with internal teams on technical solutions
- Act as a mentor to technical colleagues