Polish Speaking Technical Support for Cybersecurity Solutions, Greece

Patrique Mercier Recruitment is excited to announce a fantastic opportunity for Polish Speaking Technical Support Representatives specializing in Cybersecurity Solutions in beautiful Greece! If you are fluent in Polish and have a passion for technology and cybersecurity, we want to hear from you!

In this role, you will provide expert technical support to Polish-speaking clients, assisting them in resolving issues related to cybersecurity solutions and ensuring their systems remain secure and efficient. Join our dynamic team and make a meaningful impact in the cybersecurity field!

Responsibilities

• Provide technical support to Polish-speaking clients for cybersecurity solutions via phone, email, and chat.
• Troubleshoot and resolve issues related to cybersecurity software and protocols.
• Document and track customer interactions and technical resolutions clearly and accurately.
• Collaborate with engineering and product teams to improve product functionality.
• Stay updated on the latest cybersecurity trends, threats, and technologies.
• Ensure customer satisfaction through timely resolution and effective communication.
• Participate in training and development sessions to enhance product knowledge.

Requirements

• Fluency in Polish and English is essential; additional languages are a plus.
• Previous experience in technical support or cybersecurity is preferred.
• Strong problem-solving skills and technical aptitude.
• Excellent communication abilities and customer service orientation.
• Ability to work efficiently in a fast-paced and demanding environment.
• A keen interest in technology and cybersecurity.
• Familiarity with common cybersecurity solutions and practices.
• Proficient in using computers and various applications.
• A valid European Passport or ID is required.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus / Holiday Bonuses
• 2 Extra Salaries Per Year
• Fully Paid Training
• Good Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Many extras