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Work From Home Tech Mahindra (Bengali Language Only)

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Minimum High School Pass, Excellent verbal communication in Bengali and English, Typing speed of 30 WPM with 90% accuracy, Customer orientation required, No pending applications for Flipkart.

Key responsabilities:

  • Resolve customer queries through voice calls
  • Work from home during 24/7 shifts
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Job description

Work From Home || Bengali Language Only
Tech Mahindra
Remote job (wfm)
Location:- Hiring office located in Kolkat
Openings: 25

Job description:-
We are currently having openings in our Voice Process work from Home
For Interview, Please call Poulami 7278061307

Designation- Resolution Expert (RE)

Job Profile-
Have to resolute customers query Voice Call

Mandatory Criteria-

Min HS Passed.
Experienced / Freshers can apply.
Excellent verbal communication skill in English & Bengali without major MTI for Voice process
Should have not applied for any Flipkart interview in last 3 month
Customer orientation.
Ready to work in 24/7 Shifts
No planned leave for upcoming 3 month after joining
9 hour of the day, 8 hrs. work and 1 hour break
Should have a typing speed of 30WPM with 90% accuracy.

***SYSTEM REQUIREMENT***

1. WINDOWS 10 OR ABOVE
2. RAM -8GB
3. PROCESSOR -I3 OR ABOVE
4.WIFI
5.POWER BACKUP
6. NOISE CANCELLATION USB TYPE HEADSET

Interview Structure-

HR round – General check. –
OPS round General Check
Typing Test
P-Map Test
Versant 4
Client Round Video Call

Payouts:-

Exp -Salary 219447/-1 year on paper BPO Exp
Fresher 179447
100% fixed salary
300/day stipend in training

Documents Required
Education Mark sheets
Aadhar Card
Pan Card
Offer Letter
Exp Letter
Last 3 months Pay slips

Role: Customer Retention – Voice / Blended
Industry Type: BPO / Call Centre
Department: Customer Success, Service & Operations
Employment Type: Full Time,Permanent
Role Category: Voice/Blended
Education:-UG Graduation Not Required
Key Skills:-Skills highlighted with ‘‘ are preferred keyskills

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
EnglishBengaliEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Non-Verbal Communication
  • Customer Service
  • Problem Solving

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