Offer summary
Qualifications:
5+ years in consulting or revenue operations, Proficiency with Salesforce and analytical skills, Healthcare or enterprise software experience.
Key responsabilities:
- Develop & implement internal processes for Client Management team efficiency
- Scale Cedar's go-to-market operations in partnership with commercial teams
- Establish KPIs for client operations and monitor performance metrics
- Lead critical strategic initiatives like upsell, renewal processes, and deal desk processes
- Enhance the Client Management team with best practices, skills training, and cross-team communication channels