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Customer Success Manager

Remote:

Full Remote

Contract:

Full time

Experience:

None

Work from:

New York (USA), United States

Offer summary

Key responsabilities:

Implement framework agreements with major customers for positive impact
Expand network within customers for successful solutions adoption
Promote applications across key accounts with creativity and enthusiasm
Provide product training and support for user-friendly experience
Ensure high product utilization for customer benefit

instagrid Scaleup https://instagrid.co

51 - 200 Employees

See more instagrid offers

Job description

🚀 We are growing. Will you be part of our journey?

At Instagrid, we work together to make the world a little bit better. We have a strong, innovative product, a motivated team and a clear vision. What we are missing? YOU! To continue our success story, we are expanding our Sales Team.

**This position requires travel 3-4 days a week**

Join us as a Customer Success Manager, where you'll be the cornerstone of our relationships with key account customers. As the primary contact, you'll embody the essence of Instagrid, ensuring a compelling user experience and driving technology adoption among our clients. Your role is pivotal in fostering strong relationships with key accounts, facilitating product understanding, and spearheading growth initiatives. By embedding yourself within each key account, you'll become an indispensable asset, driving our market success through unparalleled customer satisfaction. Come be a part of our team and make a lasting impact on our journey to success.

Implement negotiated framework agreements with major customers, ensuring positive impressions across all customer branches
Expand your network within assigned customers, enabling their success with our solutions
Promote familiar and new applications across various business units of key accounts through creativity and enthusiasm
Provide comprehensive product training and support to users, making the product accessible and user-friendly
Ensure customers have all necessary information for seamless product utilization, addressing inquiries comprehensively
Drive high product utilization and ensure customers fully benefit from our solutions