Admissions Manager

This is a remote position.

We are a remote-first multinational team based in China and worldwide, operating two of the world’s leading online platforms for studying abroad: China Admissions and Global Admissions. We have over 200,000+ registered students and cooperate with 1,800 universities, including some of the leading institutions in China and around the world. Our mission is to simplify the study abroad process, offering support to students and universities.

We are growing fast and expanding and looking for a highly motivated and ambitious Admissions Manager to lead our admissions operations and support our growing student base.

Description

As the Admissions Manager, you will be at the forefront of our admissions operations, ensuring that our students receive top-tier service from the moment they apply until they successfully commence their studies. Your role will involve leading the admissions service team, managing the students consulting process post-payment, and continuously improving our services to ensure scalability and student satisfaction. This position is ideal for someone who is operationally strong, with good time management, enjoys leading teams, and is driven to create efficient processes that deliver excellent results.

Responsibilities

• Conduct calls with students to ensure their satisfaction with our services, and address any issues promptly, ensuring they get accepted into their dream service
  
• Oversee the entire admissions process after payment, ensuring it runs smoothly and efficiently.
  
• Develop and implement new services that cater to the evolving needs of our students, ensuring they receive the best possible experience.
  
• Lead, train, and mentor the admissions team, ensuring they are equipped with the necessary skills and knowledge.
  
• Manage day-to-day operations, track key performance metrics, and continuously review and improve processes.
  
• Identify and implement strategies to scale our admissions operations in line with company growth.
  
• Responsible for recruiting new team members and ensuring they are properly onboarded and trained.
  

You can also be involved in other areas of our platform such as student recruitment, university sales, and video creation and product development.

Requirements

• Fast, concise and effective communication with an international open mindset
  
• Full stack – can think from different perspectives
  
• Strong leadership skills with the ability to inspire and develop a high-performing team.
  
• Excellent ability to write
  
• Exceptional time management and organizational skills.
  
• Experience in admissions or a related field is preferred, with a deep understanding of student needs and expectations.
  
• Native-level English. Mandarin is an advantage but not necessary. Other languages are an advantage
  
• Alignment with our company values: Caring, Learning, Excellence, Focus, and Speed
  

Who is our Ideal Candidate?

• Is ambitious and entrepreneurial
  
• Has empathy for our customers and a desire to satisfy them
  
• Has initiative and is full of ideas
  
• Takes ownership of the role and acts as a leader and owner
  
• Cares about students and fellow team members
  
• Is looking for a long term position
  

We’re seeking individuals who are driven, passionate, and dedicated—obsessives, if you will. We’re looking for people who aren’t just seeking a 9-5 job, but rather aspire to do something exceptional and strive for excellence with the limited time we have in this world. While a lot of people are okay with just being average and working regular hours, our team thrives on a mindset of unwavering dedication and commitment. It’s not about working excessively long hours, but rather about embracing a mentality of going above and beyond for our customers and becoming the best that we can be.

Benefits

Why join us?

• Work with a top international team with some of the smartest people in the industry
  
• Engaging work opportunities on multiple interesting projects directly with some of the top universities in the world
  
• Long term role with huge opportunities as we expand
  
• Flexible remote working arrangements
  
• International culture
  
• Travel opportunities
  
• Competitive pay with attractive incentives based on performance
  

Process

To apply, email us with the code (1927190) to careers@globaladmissions.com with your updated resume (CV), and a brief description of your experience, introduce yourself and explain why you’re interested in this role.