Senior Account Manager Singapore & Malaysia

RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known forits two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

We are looking for an experienced Senior Account Manager to join our international B2B brand RateHawk, develop our business and make the travel world better together!

Job Responsibilities

• Actively promote our new international project;
• Expand and consolidate presence in the assigned territory;
• The area of responsibility is Singapore and Malaysia;
• Maintain and develop our relationship with signed partners in order to increase their performance;
• Maximize and develop API deals with the potential and existing partners;
• Follow-up with existing and new partners in order to provide system training;
• Collaborate with the sales team to identify and grow opportunities within the territory;
• Product presentations & networking;
• Position the brand within the travel trade;
• Payments control;
• Provide market & competitive environment analysis;
• Provide comprehensive reporting.

Requirements

• Relevant experience. Ideally, 5+ years experience in the travel industry and excellent knowledge of the country`s travel market; specialized in account management or business development of B2B travel companies;
• Competence in API technology deals;
• Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer, used to data-driven decision-making;
• International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
• Language knowledge. Fluent in Cantonese and English, other languages as a plus;
• Readiness for business trips. 70 – 80% of working time might be required for market visits.

Benefits

• Flexible schedules and opportunity to work remotely.
• Ambitious and supportive team who love what they do, appreciate each other, and grow together.
• Internal programs for adaptation and training, development of soft skills, and leadership abilities.
• Partial compensation for participating in external training and conferences.
• Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
• Corporate prices on hotels and travel services.
• MyTime Day Off - an extra non-working day without loss of compensation.