Head of Delivery

Role: Head of Delivery 

Location: New York (Remote-first)

Recently listed as a "RegTech Top Performer" in Market Fintech's RegTech Supplier Performance Report, CUBE is pioneering the development of machine automated compliance. 

We are a global RegTech business defining and implementing the gold standard of regulatory intelligence and change for the financial services industry. We deliver our services through a SaaS platform, powered by an innovative combination of AI and proprietary data ontology, to simplify the complex and everchanging world of compliance for our clients. 

At CUBE, we are creating the future and are a company rooted in strong values, team spirit and commitment to our customers and wider communities. We serve some of the largest financial institutions globally and are expanding our footprint very fast. As we do so, we are keen for new talent to join us and realize their full potential to grow into leadership positions within the business.   

Responsibilities:  

• Oversee the full project life-cycle of CUBE’s end-to-end implementation projects from initial customer engagement, statements of work, project tracking and exceptional delivery.
• Lead a team of project leads, technical leads and regulatory subject matter experts
• Deliver customer excellence and on-time delivery.
• Provide unrivalled customer service and retention, by exceeding expectations and proactively managing any issues arising during the relationship.
• Coordinate, influence and ensure accountability across internal functions to ensure legal, financial and technical requirements are fully satisfied and approved for each customer engagement.
• Maintain existing and develop new relationships with partners and subcontractors as necessary to ensure customers receive a high quality, aligned service proposition.

What we’re looking for: 

• At least 8 years of experience of managing multiple complex projects and delivery of change and/or transformation within the financial sector; in particular, regulatory-driven initiatives OR driving implementation projects within a B2B SaaS environment tailored to financial services customers.
• At least 5 years of experience in people management.
• Strong understanding of large-scale programme delivery (Agile, DevOps, waterfall) – SCRUM qualifications would be beneficial.
• Deep understanding of Compliance and Enterprise Risk Management Frameworks with an expertise in the design and implementation of compliance / legal / risk management operating models for multi-jurisdictional financial services firms.
• Proven-track record of working with diverse skillsets to serve client needs across large / complex organisations.
• Extensive experience with regulatory compliance processes (e.g. horizon scanning, impact assessment, regulatory change delivery).
• Experience working with data models, regulatory mapping, taxonomies, data lineage, etc.
• Understanding of financial services regulations (e.g. MIFID II and FRTB. SFTR, EMIR, Dodd Frank, CSDR) would be desirable.
• Prior experience working in consulting firms and /or technology vendors within financial services would be a distinct advantage.
• Ability to organize and lead workshops and elicit business requirements with minimal supervision.

Interpersonal skills:

• Proven track record of leading people and/or teams with diverse skillsets.
• Collaborative work mindset and ability to influence internal / external stakeholders and prioritise Customer demands appropriately.
• Understanding of digital transformation and capable of conveying key concepts and principles to your team and clients at multiple levels of seniority.
• Excellent communication skills and demonstrating breadth and depth of knowledge.
• Strategic and customer focused mindset and problem-solving skills.
• Positive and flexible attitude to work and a willingness to embrace new initiatives.
• Ability to build trust by doing the right thing and commitment to rigorous professional standards.
• Organised and passionate about building and delivering customer-centric propositions.
• Ability to manage multiple stakeholder communities with varying levels of experience.
• Ability to demonstrate strong collaboration across a wide spectrum of colleagues, including internationally. A proven track record of working with offshore teams would be a major benefit.
• High level of drive, commitment to achieving solutions and ability to work under pressure.
• Intellectual strength / flexibility to rapidly understand complex problems, apply critical thinking, and rationalise these into workable solutions which can then be delivered.
• A demonstrable commitment to diversity and inclusiveness.

Our Products:

RegPlatform is a technology platform that streamlines regulatory change management. It provides firms with a one-stop, continuously maintained inventory of global regulations, with effortless horizon scanning, integration capabilities and workflow management. RegPlatform combines industry leading AI technology with expert validated insights to simplify the complexities of multi-jurisdictional regulatory content.

RegBrain allows customers to apply CUBE's AI models directly to their own content, enabling faster release and feedback cycles. Our flagship AI services will be included, spanning structural detection, classification, entity extraction, summarisation, and recommendations. Available to customers and partners as APIs and via a UI.

Why Us?   

🌍 Globally, we are one of a kind! 

CUBE are a well-established market leader within Regtech (we were around before Regtech was even a thing!), and our category-defining product is used by leading financial institutions around the world (including Revolut, Citi, and HSBC).

🌱Growth & progression

Last year we grew by more than 50% and our growth journey is just getting started! We are a dynamic, fast-paced workforce that is always seeking ways to accelerate our people, processes, services and products. We hire ambitious people that want to make a difference, share their ideas, “make it happen” and find better, smarter ways of working. Our future is shaped by our employees, so if you’re someone looking for an opportunity to make a real impact, and progress your career alongside the business, it couldn’t be a better time to join us!

🗣️Internationally collaborative culture

With more than 400 CUBERs across 11 locations in Europe, the Americas and APAC, collaboration is key to our success. We are a diverse workforce united by a shared desire to reshape the world of regulatory compliance and make an impact. We champion sharing knowledge with colleagues from all over the world, in order to deliver the best results.

💡 Innovative breakthrough technology

CUBE is an innovator. We pioneered the use of AI in the field of regulatory change and our state-of-the-art, cutting edge technology is helping financial services firms from all over the world, solve complex compliance challenges. You will work alongside some of the brightest minds in AI research and engineering in developing impactful solutions that will reshape the world of regulatory compliance.

💻 Work life balance

CUBE is a remote-first business so you will be able to design your home office and choose your own work equipment. We host regular in-person meet-ups as a chance to get-together, share ideas and collaborate with other teams but we are advocates for remote working and we believe working remotely provides freedom to innovate, create and unlock global talent.