Life Sciences - Associate Director, Client Engagement (Remote Position – U.S.)
Imagine providing strategic analysis, thought partnership, and project management support to some of today’s top pharmaceutical, biotech, and medical device companies. Imagine working for a fast-growth company that gives you the independence to run your research teams in an environment designed to ensure your success. Imagine a career where every day is something different, something new, something challenging. This is what it is like to work at Sedulo Group.

Sedulo Group (www.sedulogroup.com), named the fastest growing privately held consulting firm in America by Inc Magazine, is a thought leader in the integration of competitive strategy, competitive intelligence, and market research. Sedulo Group works on behalf of its clients to understand their competitive environment and outmaneuver their competition.

This role offers the opportunity to help shape the strategy of top-tier life sciences companies, and by extension, positively impact patients’ lives. You will manage a team of Client Engagement Managers, who in turn, lead cross functional project teams consisting of clinical and commercial experts. You will also lead by example, taking on select account management work to exceed client expectations by providing actionable intelligence to some of the top brands in the world.

The Associate Director - Client Engagement will be a “player-coach”, adept at strategic account management and have a deep understanding of the competitive intelligence function with experience leading, coaching and developing service delivery teams. Additionally, the Associate Director - Client Engagement is well versed in the Life Sciences industry, has experience leveraging primary and secondary research, and employs a strong foundation in tactical and strategic thinking supported by excellent report writing, project management skills, and a high standard for deliverable quality.

This is a remote position (in the U.S.), with some travel required (10-15%)

Position Duties:
Coach

Lead, coach and develop the Client Engagement Management team to flawlessly deliver for our Life Sciences clients
Oversee the development of client deliverables ensuring insights meet or exceed the client’s objectives, and the overall quality meets our high standard
Develop and maintain modules for team training; partner with CEMs to identify development opportunities, and the associated training plan to accomplish the objectives

Player

Build and maintain effective client relationships, acting as primary point of contact for client engagements, ensuring a successful engagement and excellent client satisfaction
Provide strategic account management to our Life Sciences clients in their competitive and strategic intelligence needs, leading meetings (virtual and onsite) and establishing client confidence in our command of the objectives for the engagement
Leading meetings (virtual and onsite)
Synthesize disparate technical, scientific and commercial data into penetrating insights in an executive-level writing style, tied to our client’s objectives, in the form of flash reports and periodic deliverables
Conduct strategic and tactical analysis in support of market monitoring, landscape analysis, strategic initiatives, as well as conduct scenario planning exercises such as war game workshops
Attend relevant medical conferences in support of client objectives, provide leadership to team on the ground, produce and manage client reporting

What you will need to succeed:

Highest level of integrity and commitment to quality
An inquisitive nature and analytical thinking
Demonstrated ability to lead, coach, and motivate a high performing team
Proactive, engaging style with the ability to anticipate clients’ needs
Strong project management skill set, managing multiple projects with the ability to work under pressure
Excellent written and verbal communication skills, with the ability to distill information down to concise insights linked to clients’ key intelligence topics and questions
Flexibility, stamina, drive, strong work ethic, self-motivated and organized
Willingness / desire to work in multiple therapeutic areas
Ability to multi-task; managing simultaneous projects and other management responsibilities
Ability to effectively work with, and across, internal and external teams

Requirements

Minimum 5 years of experience in life sciences competitive intelligence on either the vendor or client side, including monitoring, conference coverage, strategic analysis, and insight development, including a minimum 2 years of demonstrated success leading teams and managing direct reports
Demonstrated success managing projects on either the vendor or client side
Bachelor’s degree in a life science-related field
Travel to medical conferences and client locations required (10-15%)

Preferred Qualifications

Advanced or master’s degree
Experience in pharmaceutical, biotech or medical device industries in the commercial, regulatory and/or clinical area(s)
Therapeutic area experience in one or more of the following: Oncology, Hematology, Immunology, Cardiovascular, Pulmonology, Neurology, or Dermatology

This is a full-time salaried position with a performance-based bonus. Sedulo offers competitive compensation, matching 401K, and a full insurance package to include health, vision, dental, short and long-term disability and basic life, as well as ongoing professional development.

Assoc. Director - Life Sciences - Competitive Intelligence Consulting

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