As the technology firm that created the mobile world and a rich history of 145 years of building ground-breaking solutions and innovative technologies supported by 60,000+ patents, Ericsson has made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you are welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team.
Ericsson Enterprise Wireless Solutions (BEWS) is the group responsible for leading Ericsson’s Enterprise Networking and Security business. Our growing product portfolio spans across wide area networks, local area networks and enterprise security. We are the #1 global market leader in Wireless-WAN based enterprise connectivity solutions and are growing fast in enterprise Private 5G networks and Secure Access Services Edge (SASE) solutions.
The Senior Technical Marketing Engineer (Sr. TME) position plays a vital role within the greater product management team, driving technical strategy and customer adoption of Company solutions. Aiding our field of sales and channel professionals along with partner organizations is critical, with the objective of helping teams build and scale their knowledge of Ericsson Enterprise Wireless Solutions services, products, and technologies.
Ericsson Enterprise Wireless Solutions is in search of a TME team member will become a subject matter expect for future SD-WAN, SASE, ZTNA 5G functionality in the NetCloud service. As a SME you will be aligned with PM, R&D, SE and sales accounts team assisting in the customer journey and experience. With a goal of ensuring effective communication of new technology capabilities and applicability to customer use-cases, while also capturing valuable product feedback during the process.
This role is highly visible throughput the entire company in addition to partners and customers in the following areas.
Reference Architectures – Creating examples of networking topology, utilizing NetCloud service features and functionality combined with best practices to support common customer use cases
Validated Designs – Customer guides that closely align with Reference Architectures that guide our customers to best practice designs
Product Beta Programs – Participate and help orchestrate beta programs by defining test criteria, customer qualification and early customer engagements
Competitive Analysis – Conduct competitive analysis in the categories of functionality, performance and usability
Development of Compelling Technology and Product Demonstrations – Determine how best to showcase CP technology in various demo environments
Develop Trial Process Success Criteria – Help determine as well as document the success criteria for repeatable customer proof of concepts
Performance Testing Definition – Determine the criteria that CP solution test teams require to develop test cases and develop the field; and create customer facing content to communicate these results
Technical Decision Maker (TDM) Presentations – Develop technical presentations used by CP and partners to educate customers
Customer Engagements – Engage with various departments on strategic customer accounts actively in the sales process
Create collateral describing a feature or solution behavior, configuration, and best practices
Develop technical slide materials to serve as a foundation for training curriculum and intent on advancing customers' understanding of the product
Competitive intelligence gathering, strategy analysis, and product teardowns
Record and edit demos to evangelize the value differentiators of the product
Extensively collaborate with marketing, sales, channel, support and operations teams which all have their own unique needs. A TME works each functional department providing tailored guidance
External to the company TME will be involved in partner and customer facing presentations, executive briefings (travel, on-site and virtual), tradeshow demonstrations and possibly other speaking engagements
Minimum Qualifications:
Self-starter, strong team player, that focuses on cross-functional collaboration across the company to be effective as a TME
Confidence to present new and creative ideas to the team
Ability to assimilate new technologies quickly and then formulate messaging, documentation and training
Experienced in a technical marketing role with past experience to lean on and move fast
Eight (8+) years of technical experience in enterprise networking and security sector, including customer facing responsibilities ideally quota bearing
Five (5+) years of technical marketing engineering experience in the tech industry
Strong understanding and background in networking and security technologies (L2/L3, SD-WAN, Firewall, L4-L7, IDS/IPS, SASE etc.)
Understanding of Cloud technologies – AWS, Azure, VPC, etc.
University degree preferred but not mandated. Experience in building customer networks can counter any formal education
Must be able to demonstrate confidence in networking architecture, engineering, operations and security discussions
Proven ability to understand complex and in-depth level technical situations, related business challenges and be able to communicate strategies for effective solutions
Excellent communications skills and comfort/experience with public speaking
Ability to distill complex technical concepts into understandable language to any level of audience
In-depth understanding of networking, security
#LI-Remote
At Ericsson Enterprise Wireless Solutions, we are one team - all in on inclusion. Celebrating the uniqueness of our individual team members across the globe helps us build diverse teams where we all can thrive. Our connected, community-focused culture enables each one of us to perform at our best and fully be ourselves.
Our values drive everything we do:
We are creating the future of global connectivity and community. Come join us. You belong here.
Compensation & Benefits at Ericsson Enterprise Wireless Solutions
At Ericsson Enterprise Wireless Solutions, we know that our people are the key to our success. We offer a competitive compensation and benefits package to help with your individual needs and goals.
Your Pay:
The salary range for this position is listed below. The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.
Your pay also includes the opportunity for an annual bonus. This variable pay opportunity is dependent upon the attainment of agreed to goals and objectives as determined by our Senior Leadership team. Certain eligibility and pro-ration rules apply.
Your Health:
Ericsson Enterprise Wireless Solutions offers excellent, competitive employee benefits, such as: subsidized, nationwide PPO medical benefit options including a low-deductible Point of Service Plan and a qualifying High Deductible Health Plan (HDHP), with a generous company-provided HSA contribution. For California employees, we offer a subsidized HMO option through Kaiser. Ericsson Enterprise Wireless Solutions also offers subsidized dental and vision coverage.
Your Financial Security:
Ericsson Enterprise Wireless Solutions invests in both your short and long-term financial wellbeing. Our 401(k) plan has a 4% company match and immediate vesting. Employees will also receive company-paid employee basic life and AD&D insurance and company-paid disability benefits.
Your Time:
Your work-life balance is important to us. Ericsson Enterprise Wireless Solutions provides generous paid time off, including: 15 days of Flexible Time Off (FTO), four paid quarterly well-being days, and 11 paid annual holidays (includes nine company holidays and up to two floating holidays). Please note that an employee’s FTO balance and floating holidays may be prorated in the first year, based on start date. We also offer paid maternity-leave benefits and six weeks 100% paid family leave for all employees.
Additional Benefits:
Ericsson Enterprise Wireless Solutions offers other company-paid benefits such as a comprehensive Employee Assistance Program, Talkspace mobile therapy, and volunteer paid time off.
Ericsson Enterprise Wireless Solutions’ Diversity, Equity, Inclusion, and Belonging mission is to create an inclusive work environment where all employees’ differences are celebrated, their thoughts matter, and everyone feels safe to bring their authentic selves to work. We’re proud to be an equal opportunity employer and aim to attract, develop, and engage top talent from a diverse candidate pool. It is our policy and commitment to provide equal opportunity employment for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law.
Please note: Ericsson Enterprise Wireless Solutions does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Ericsson Enterprise Wireless Solutions employees.
The deadline to apply to this role is listed below.
Note: this date may be updated based on any extensions to the job posting.
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