Account Manager - Ukraine

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. 

We operate in more than 1500 cities across 25 countries. 

We have a vision: To give everyone easy access to anything in their cities.

And this is where your ride starts…

As an Account Manager you will be a representative in the Glovo Account Management team helping handle one of the company’s partnerships. You will be liaising with the most popular brands, stores, and restaurants in the region as well as growing revenues for their respective stores.

• Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews).
• Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.
• Draw and execute plans, making your partners grow through promotions, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling). 
• Ensure that Glovo has the best content by signing preferred partnerships with partners.
• Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc).
• Improve Glovo’s revenue through commission renegotiation and selling assets. 
• Understand, build action plans and follow up on churned and inactive partners.
• Improve operational efficiency of the partners by making sure we always deliver the best service to our customers. 
• Teach the partner how to use the  manager portal to become self-sufficient, so that partner can: change and edit the menu, activate promotions and check their information with Glovo

WHAT YOU WILL BRING TO THE RIDE

• At least 1 years of experience in high-performance account management or business consultancy.
• Ability to comfortably work in a high growth and high-performance company with a fast pace. 
• Computer literacy; good knowledge of Google tools (Google Docs, Sheets & Slides, Drive); Salesforce knowledge is a plus. 
• Fluency in Ukrainian and Upper Intermediate level of English.
• Strong commercial skills.
• Good communication and interpersonal skills.
• Highly organized and detail-oriented.
• Problem solver, data-driven with an analytical approach.

Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🌟 An enticing equity plan *if applicable 
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo meal benefits so you can test new features in our beta app (and to satisfy your cravings!) 
• 💳 Discounts on transportation, food, and even kindergarten expenses or office-based nursery. 
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ The freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year. .
• 👪 Enhanced parental leave (*if applicable) 
• 🧠 Online therapy and wellbeing benefits 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

At Glovo, we truly value diversity for the positive impact it brings to our teams, products, and culture. We're dedicated to providing equal opportunities for talent from all backgrounds. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!