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Amazon Part Time Work from Home Customer Support Associate Job

Remote:

Full Remote

Contract:

Part time

Experience:

Mid-level (2-5 years)

Work from:

India

Offer summary

Qualifications:

Minimum 10+2 education, Strong English communication skills required.

Key responsabilities:

Assist customers via phone, chat, or email
Provide quick and effective solutions

Indian Occupation

2 - 10 Employees

See all jobs

Job description

Amazon Part Time Work from Home Customer Support Associate Job: Join Amazon as a Virtual Customer Support Associate (Part-Time) and help us deliver exceptional service to our customers from the comfort of your home in Maharashtra, India. In this role, you’ll assist customers with their inquiries via phone, chat, or email, offering quick and effective solutions. No prior experience is needed Amazon will provide full training and equipment. This part-time opportunity allows for flexibility in your schedule while you gain valuable skills in a fast-paced, customer-centric environment.

Job Title: Virtual Customer Service Associate

Job Type: Seasonal (Contractual)

Location: Work from Home (Maharashtra)
Experience: From 0 to 5 year(s) of experience
Salary: ₹ 1-2.5 Lacs P.A.

Standard Working Hours- 20 Hours a week
Candidate residing in Maharashtra are only eligible for this opportunity.

Desired Candidate Profile :

Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply
Candidate pursuing any Regular Course can also apply
Excellent English communication is Mandate
Should be comfortable to work for Night Shifts and flexible shift/ week offs

At Amazon, we strive to be Earth’s most customer-centric company, and our Customer Service team plays a vital role in achieving that goal. We do things differently here—no scripts, just empowering you to solve problems with your unique personality. Your dedication to making customers smile is what we value most.

What You’ll Do:

As a Virtual Customer Service Associate, your mission is to delight our customers by resolving issues and answering questions via phone, chat, or email. Whether it’s assisting with orders, providing product information, or offering payment solutions, you’ll be the first point of contact. Using Amazon’s tools, you’ll find and deliver the best solutions for our customers.

Your Strengths:

Hard-working, articulate, and detail-oriented
Friendly and customer-focused
Quick learner who embraces change
Able to multitask in a fast-paced environment

What We Offer:

No experience required – we’ll train you!
Complete equipment package provided
Benefits include:
- Medical insurance
- Pension plan
- Internet allowance
- Lifestyle perks and retail discounts through Amazon Extras
- Expert training and continuous learning opportunities

Is This Role Right for You?

If you’re ready to make a difference in the lives of our customers, click the link below to apply! The application process will take approximately 3 hours, including assessments to evaluate your fit for the role. Don’t worry—you can save your progress and return anytime. For the best experience, use a laptop or desktop computer.

Qualifications:

Minimum age: 18 years
Right to work in India
Strong English communication skills (written and verbal)
Availability to work rotating shifts (including weekends and overtime)
Dedicated home office space (quiet and distraction-free)
High-speed broadband connection (100MB download, 20MB upload) with a hard-wired ethernet connection

Amazon is an equal opportunity employer. We believe a diverse workforce is key to our success and make hiring decisions based on skills and experience. We value your passion to innovate and simplify.