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Krio - Telephonic Interpreters at Language Services Associates

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Fluency in both English and Krio, Experience in professional interpreting (2+ years preferred), Technology proficiency and landline phone access.

Key responsabilities:

  • Provide telephonic interpreting and superior customer service
  • Adhere to professional standards, confidentiality, and protocols
  • Complete training and participate in Quality Assurance monitoring
Language Services Associates logo
Language Services Associates SME https://lsa.inc/
201 - 500 Employees
See more Language Services Associates offers

Job description

Overview:
As a telephonic interpreter for Krio in LSA’s network of Independently Contracted Interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Interpreters can be US or International based. Language Services Associates is continuously accepting qualified interpreters!
 
Responsibilities:
·         Provide effective telephonic remote interpreting
·         Answer inbound calls in a timely manner
·         Provide superior customer service
·         Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
·         Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
·         Complete training(s) and participate in ongoing Quality Assurance monitoring
 
Qualifications/Experience:
·         Full fluency in both English and Krio
·         Technology proficient (web-based platforms, email, Microsoft Word)
·         Landline phone access for sound quality
·         An interpreting space that is quiet, secure, and free from outside noises
·         2+ years of professional interpreting experience preferred
·         Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
·         Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.)
 
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment!  If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Adaptability
  • Collaboration
  • Communication
  • Leadership

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