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Call Center Agent (Chile) at SRR Group

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Chile

Offer summary

Key responsabilities:

  • Answer inbound calls and convert to leads
  • Manage incoming and outgoing calls
  • Identify and provide solutions to client needs
SRR Group logo
SRR Group Scaleup https://srrtec.com/
201 - 500 Employees
About SRR Group
Our company gives towing and other road rescue services all across the U.S. and parts of Canada.
See more SRR Group offers

Job description

This is a remote position.

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.

DUTIES AND RESPONSIBILITIES:
1. Responsible for managing a whole lot of incoming and outgoing calls in the operations.
2. Identify the needs of client and find solution to it.
3. Answering inbound calls, converting them to leads, and later to towing jobs.

WORKING CONDITIONS:
1. Remote
2. Shift-based — in a Call Center that works 24/7.
3. Pacific Time Zone


Salary:

$2.80+incentives & bonuses

Required profile

Experience

Spoken language(s):
Check out the description to know which languages are mandatory.

Hard Skills

AccountingSetting AppointmentsValue CreationTriageCerner EHRMedical TerminologyMedflow EMRElectronic Health Record ApplicationsPersona DevelopmentInsurance Follow-UpAnatomyAmazon AthenaPositive Psychology

Other Skills

  • Customer Service
  • Detail Oriented
  • Verbal Communication Skills
  • Politeness
  • Problem Solving
  • Adaptability
  • Record Keeping
Are you interested?

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